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Craneware and St. Joseph to Present Revenue Enhancement Success Story at HIMSS

Program will focus on how a small hospital improved charge capture performance, finding $153,000 additional net revenue the first day using Craneware's Bill Analyzer

ATLANTA, April 2 /PRNewswire/ -- Craneware, Inc. (AIM: CRW.L), the healthcare industry's trusted provider of financial performance solutions, announced today it will present a program with Maine's St. Joseph Hospital at the annual conference of the Healthcare Information and Management Systems Society (HIMSS).

"Small Hospitals, Big Revenue: How a Small Hospital Enhanced Its Revenue through Automated Charge Capture" is scheduled for 2:15-3:15 p.m. Tuesday, April 7, at the HIMSS meeting at McCormick Place in Chicago. Presenters will be Lisa Killam, CPC, reimbursement charge supervisor, St. Joseph Hospital, Bangor, Maine, and Kelley Blair, MAOL, senior consultant with Craneware.

"We're pleased to have the opportunity to present with St. Joseph," said Craneware CEO Keith Neilson. "And we invite HIMSS participants to join us as we discuss the benefits our solutions continue to deliver to the facility."

Craneware's Chargemaster Toolkit(R) for automated Charge Description Master management, and Bill Analyzer for advanced claims analysis and benchmarking, helped the 112-bed non-profit community hospital improve charge capture performance and increase reimbursement levels. What's more, St. Joseph identified $153,000 of additional net revenue the first day it used Bill Analyzer.

St. Joseph chose Craneware after growing management concerns that, as coding became increasingly complex, it was ever more challenging for clinical departments to code accurately and capture all charges. St. Joseph wanted to make its claims cleaner prior to submission, which would alleviate time-consuming rebilling and minimize lost revenue.

"Many hospitals wonder if the revenue is really there to be recovered," said Killam. "Our experience at St. Joseph proves that it is." Killam describes St. Joseph's return on investment in Craneware applications as "Priceless," and believes that it is vital for small hospitals to focus on clean claims and capturing charges.

The HIMSS presentation will help attendees:

  • Understand the importance of systemic coding omissions and errors and how they can result in substantial revenue loss
  • Gain insight into effective ways to improve the working relationship between financial and clinical staff
  • Discuss realistic charge capture goals and the tools and methods for achieving those objectives

Craneware is celebrating its 10th anniversary. Since 1999, more than 1,000 healthcare organizations, from small community hospitals to large health systems have chosen Craneware financial performance solutions. These solutions will be exhibited at HIMSS booth #655.

About Craneware

Craneware partners with healthcare organizations to improve returns, increase productivity and manage risk, driving better financial and operational performance using market-driven revenue management solutions. By enhancing revenue capture processes, Craneware solutions enable healthcare organizations to optimize reimbursement, improve operational efficiency, and support compliance. Visit

SOURCE Craneware Inc.
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