The full backing of service level agreements (SLAs) was an additional requirement IT managers had of a telecommunications vendor. "Time Warner Telecom was willing to stand by their network to guarantee SLAs, along with specified penalties for failing to meet those standards," recalled Baxter. "I was pleasantly surprised by that."
Time Warner Telecom is providing IP VPN services to eight CooperVision sites in New York, California, Arizona and Virginia. Six of these facilities utilize between 6 and 50 Mbps of fiber capacity. A dual-entry fiber connection to the company's corporate headquarters provides redundancy to the IP VPN network. Additionally, the company installed a 1 Gbps point-to-point circuit that supports data replication between the firm's production data center and a disaster recovery site. The new network delivers sufficient capacity and availability allowing managers to replace an outsourced conferencing solution with an in-house voice over IP (VoIP) solution utilizing Cisco's call and video conferencing technology.
"Our national fiber network along with our advanced communications solutions, such as IP VPN, gives businesses the capability, reliability and flexibility they require to grow their own networks," said Jim Groark, vice president and general manager for Time Warner Telecom in Rochester. "By providing these services entirely over our own network, we're able to deliver SLA guarantees that other providers simply can't match."
Time Warner Telecom is changing its name to tw telecom on July 1, 2008.
About Time Warner Telecom
Time Warner Telecom Inc., headquartered in Littleton, Colo., provides
managed network services, specializing in Ethernet and transport data
networking, Internet access, local and long distance voice, VoIP and
security, to enterprise organizations and communications services companies
throughout the U.S. As a leading provider of
|SOURCE Time Warner Telecom Inc.|
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