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Contact Center Compliance Launches New Sales Agent Productivity Tool: "SmartBlock (TM)"
Date:1/12/2010

Contact Center Compliance (www.DNC.com), an industry leading provider of "Do Not Call" compliance solutions, announced today the availability of SmartBlock (TM), a new "Do Not Call" compliance solution created for teleservices companies to improve sales agent productivity while eliminating the risk of sales agents contacting a consumer who has been listed on a Federal, State or Internal Do Not Call list.

(PRWEB) January 12, 2010 -- Contact Center Compliance (www.DNC.com), an industry leading provider of "Do Not Call" compliance solutions, announced today the availability of SmartBlock (TM), a new "Do Not Call" compliance solution created for teleservices companies to improve sales agent productivity while eliminating the risk of sales agents contacting a consumer who has been listed on a Federal, State or Internal Do Not Call list.

Under the current “Do Not Call” laws, consumers who have listed themselves on the Federal or State Do Not Call lists can no longer receive unsolicited telemarketing phone calls from for-profit businesses except where a pre established relationship has been established. If a registered consumer is called, the guilty telemarketer can be subject to penalties of up to $16,000 for each number that is called in violation.

“SmartBlock™, maximizes agent productivity, improves sales management, provides real-time performance monitoring and detailed reporting while eliminating 100% of the compliance risk associated with managing sales agents who are performing both, in house and/or remote telemarketing campaigns,” said Mike Kovatch, CEO of Contact Center Compliance. “In addition, the advanced dashboard and drill down repor
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