Consumers Uncertain About Their Medical Diagnosis &... (e cases. Diagnosis and treatment plans c...)

Consumers Uncertain About Their Medical Diagnosis & Treatment

Date:12/2/2008

e cases. Diagnosis and treatment plans changed after Best Doctors expert clinical case reviews uncovered:

Insufficient work-ups in 31 percent of cases;
A more effective treatment strategy in 25 percent of cases;
Incorrect interpretations of pathology or diagnostic tests in 12 percent of cases; and,
The treatment was causing patient symptoms in 5 percent of cases.

Falchuk said the complexity of medicine, easy access to conflicting medical information and advice, and the increasing workload of physicians all play a role in fueling consumer uncertainty around diagnosis and treatment, as well as in missteps that lead to incorrect clinical recommendations.

"Our track record shows that the initial diagnosis needs to be changed for one in five members and that treatment needs to be altered for three in five," Falchuk said. "Providing expert medical consultation creates certainty that has a direct and immediate impact on the quality and cost of care. It puts members on a path to better health and it saves money for their employers."

Conditions involving cardiovascular and pulmonary diseases accounted for 19 percent of the cases handled by Best Doctors during the second quarter; followed by oncology, neurology and orthopedics and trauma at 16 percent each; rare genetic diseases, immunology and infectious diseases, and skin, eye, ear, nose and throat conditions at 9 percent each; and, nephrology and endocrinology at 6 percent each.

About Best Doctors

Best Doctors, Inc. is the trusted medical resource for ensuring that employees have the right diagnosis and the right treatment, helping to dramatically improve the quality of care and reduce costs. Offered as a health benefit through employers, the company's expert medical consultation service is currently available t
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