Navigation Links
Consumers Uncertain About Their Medical Diagnosis & Treatment

Clinical Case Reviews Reveal Deficiencies in Care for Individuals across the Country

BOSTON, Dec. 2 /PRNewswire/ --Members who recently sought expert medical consultations from Best Doctors, Inc., expressed deep uncertainty about their initial diagnosis or course of treatment, according to data released today.

The findings are based on clinical reviews of cases of Best Doctors members. Best Doctors is a unique health benefit that calls upon top medical specialists to help members navigate critical decisions about their care.

More than 500 members in the United States voluntarily called Best Doctors for help during the second quarter of 2008. Of those:

  • 25 percent said they needed help choosing among treatment options;
  • 23 percent questioned whether they needed surgery;
  • 16 percent were skeptical of their doctor;
  • 15 percent didn't understand their diagnosis;
  • 14 percent felt their symptoms were not improving; and,
  • 7 percent had no firm diagnosis to guide their treatment.

"There is tremendous uncertainty among consumers about whether they are getting the right diagnosis and treatment,"said Evan J. Falchuk, president and chief operating officer of Best Doctors. "Consumers face hard decisions that impact their lives, as well as the bottom line of employers who pay for their care. Certainty is the one thing people want most when they make tough medical decisions, but it's harder and harder to attain."

Members had legitimate reasons to be anxious about the quality of their care, according to Best Doctors, which offers its service through public and private employers.

The initial diagnosis and treatment received by members was incorrect or inadequately supported in more than two-thirds of the cases. Diagnosis and treatment plans changed after Best Doctors expert clinical case reviews uncovered:

  • Insufficient work-ups in 31 percent of cases;
  • A more effective treatment strategy in 25 percent of cases;
  • Incorrect interpretations of pathology or diagnostic tests in 12 percent of cases; and,
  • The treatment was causing patient symptoms in 5 percent of cases.

Falchuk said the complexity of medicine, easy access to conflicting medical information and advice, and the increasing workload of physicians all play a role in fueling consumer uncertainty around diagnosis and treatment, as well as in missteps that lead to incorrect clinical recommendations.

"Our track record shows that the initial diagnosis needs to be changed for one in five members and that treatment needs to be altered for three in five," Falchuk said. "Providing expert medical consultation creates certainty that has a direct and immediate impact on the quality and cost of care. It puts members on a path to better health and it saves money for their employers."

Conditions involving cardiovascular and pulmonary diseases accounted for 19 percent of the cases handled by Best Doctors during the second quarter; followed by oncology, neurology and orthopedics and trauma at 16 percent each; rare genetic diseases, immunology and infectious diseases, and skin, eye, ear, nose and throat conditions at 9 percent each; and, nephrology and endocrinology at 6 percent each.

About Best Doctors

Best Doctors, Inc. is the trusted medical resource for ensuring that employees have the right diagnosis and the right treatment, helping to dramatically improve the quality of care and reduce costs. Offered as a health benefit through employers, the company's expert medical consultation service is currently available to more than 1 million members in the United States. Founded in 1989 by two Harvard Medical School professors, Best Doctors serves more than 260 employers, insurers and health plans, touching 15 million people in 30 countries. For more information, visit or call 1-800-223-5003.

SOURCE Best Doctors, Inc.
Copyright©2008 PR Newswire.
All rights reserved

Related medicine news :

1. Consumers Offer to Pay More to Satisfy Health Demands
2. CIGNA Group Insurance Shows Consumers Theres More to Life Through a New Consumer Education Toolkit
3. Naked Juice Brings Consumers Happiness by the Billions With First 100% Juice Smoothie Containing Probiotics
4. Hospitals Agree to Pay Fees in Exchange for More Income, but Consumers in the Dark About What Theyll be Charged Under Nunez Plan
5. PA Agriculture Department Warns Consumers of Tainted Raw Milk Sold by Perry County Dairy
6. Highmark Blue Cross Blue Shield Introduces New Health Plan Comparison Tool for Consumers
7. Highmark Blue Shield Introduces New Health Plan Comparison Tool for Consumers
8. PA Department of Public Welfare Begins Outreach to Medical Assistance Consumers Following Burglary at State Office Building
9. Verdict One Releases Directory of Board Certified Attorneys for Consumers
10. Class Settlement Could Result in Considerable Savings for Certain Consumers of Prescription Pharmaceuticals
11. Dole Invites Consumers to Show Their Wild Side!
Post Your Comments:
(Date:10/12/2017)... ... October 12, 2017 , ... The company has developed a ... and regulatory authorities worldwide. From Children’s to Adults 50+, every formula has been ... standard. , These products are also: Gluten Free, Non-GMO, Vegan, Soy Free, ...
(Date:10/12/2017)... , ... October 12, 2017 , ... ... a leader in post-acute health care, have expanded their existing home health joint ... Health. , AccentCare has been operating a joint venture home health company with ...
(Date:10/12/2017)... ... October 12, 2017 , ... HMP , a leader in ... 2017 Folio Magazine Eddie Digital Award for ‘Best B-to-B Healthcare Website.’ Winners were announced ... 2017. , The annual award competition recognizes editorial and design excellence across a range ...
(Date:10/12/2017)... ... October 12, 2017 , ... ... of Michigan’s 2017 Best and Brightest in Wellness® by Best and Brightest. OnSite ... program on Friday, Oct. 20 from 7:30 a.m. to 2 p.m. at the ...
(Date:10/12/2017)... ... October 12, 2017 , ... Vohra Chief Medical ... to physician colleagues, skilled nursing facility medical directors and other clinicians at various ... Wound Care." , "At many of these conferences we get to educate other ...
Breaking Medicine News(10 mins):
(Date:9/27/2017)... 2017  Commended for their devotion to personalized service, SMP ... number one in the South Florida Business Journal,s 50 Fastest-Growing ... yearly list, the national specialty pharmacy has found its niche.  ... will soon be honored by SFBJ as the 2017 Power ... Set to receive his award in October, Bardisa said of ...
(Date:9/25/2017)... PROVIDENCE, R.I. , Sept. 25, 2017 /PRNewswire/ ... immunogenicity assessment, vaccine design, and immune-engineering today announced ... focused on the development of personalized therapeutic cancer ... and has provided exclusive access to enabling technologies ... MSc Eng., MBA will lead EpiVax Oncology as ...
(Date:9/22/2017)... -- AVACEN Medical (AVACEN) announced that its CE-Marked AVACEN ... with the widespread pain associated with fibromyalgia in the ... Essex, England commented, "I had difficulty ... sleep at all, tremendous pain, with every movement sending ... AVACEN 100] enough, how this has and is helping ...
Breaking Medicine Technology: