Navigation Links
Consumerism Driving Healthcare Change
Date:4/10/2008

The Beryl Institute's Power of Impressions Conference Reveals

Consumer-Centric Factors Behind Healthcare Trends

DALLAS, April 10 /PRNewswire/ -- Consumers heightened expectations and greater demand for choice is requiring healthcare organizations to take a new approach to service delivery, employee relations and brand positioning. This was the resounding theme shared by nearly 20 speakers at The Beryl Institute's "Power of Impressions" Conference held in Dallas.

"As consumers are asked to spend more of their own money to receive care, they will consider the entire spectrum of value, from access and expertise to service, convenience, and price," said Chris Bevolo, partner in GeigerBevolo.

Bevolo and other healthcare leaders addressing the Institute's attendees stressed that consumers' unprecedented access to cost and quality information is the leading factor in the emergence of customer service as a key differentiator in where consumers choose to receive care. To win in this new environment, speakers challenged healthcare providers to:

-- "Always" deliver on their brand promises.

-- Create a corporate culture that nurtures "engaged" employees.

-- Challenge traditional ways of approaching the market.

-- Understand the customer service opportunities before, during and after

a clinical visit.

-- Empower consumers by making it easy to navigate the healthcare system.

-- Turn moments of truth into moments of trust.

"Consumers should be in the driver's seat when it comes to managing their health and making their own healthcare decisions," said Wayne Sensor, CEO of Alegent Health. With consumers making more of the purchasing decisions, healthcare organizations are being forced to shift the way they communicate and interact with consumers at every point in the continuum of care. Kristin Baird, president of Baird Consulting, listed many "moments of truth" during which a ho
'/>"/>

SOURCE The Beryl Institute
Copyright©2008 PR Newswire.
All rights reserved

Page: 1 2

Related medicine news :

1. Patients with head and neck cancer may have impairment of some driving skills
2. Junk Food, TV Driving Kids to Obesity
3. Obesity Driving Rising U.S. Health Costs
4. Morphine Painkillers Wont Impair Driving
5. General Mills #43, M&Ms #38 Driving Passionately Pink for the Cure at Lowes Motor Speedway NASCAR Race
6. Two-pronged intervention boosts senior driving skills
7. Indiana Attorney General Steve Carter Addresses Drunk Driving and Underage Drinking in New Radio Campaign
8. Virginia Attorney General Addresses Drunk Driving and Underage Drinking in New Radio Campaign
9. Blinded by the Light? Vision Problems and Visual Discomfort Make Driving in the Dark Difficult, Uncomfortable for Most Americans
10. Babies Driving Robots at University
11. Report Shows Millions May Be Driving with Uncorrected Visual Impairments
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:4/19/2015)... Family and friends of Brad Baddeley are ... of Brad Baddeley event to honor his memory and ... for Brains is cheduled to take place on Sunday, April ... Lincoln, Nebraska. Participants may arrive at 12:30pm on the 26th ... cost is only $4 per game and 100% of the ...
(Date:4/18/2015)... Hills, CA (PRWEB) April 19, 2015 For ... and will proudly display for the rest of their lives, ... money obtaining them and put in a great amount of ... on a whim, they have outgrown them or simply want ... percent of people regret their tattoo, and in 2012-13 there ...
(Date:4/18/2015)... 2015 Compare-autoinsurance.org has released a new ... auto insurance policy . , Clients should no ... quotes online is safe and reliable. An insurance brokerage ... are displayed on a single web page, so drivers ... It is now possible to compare online car insurance ...
(Date:4/18/2015)... (PRWEB) April 18, 2015 Carinsurancesavings.biz has ... insurance plans are cheaper during Spring. , ... auto insurance plan. Drivers should make sure they compare ... their vehicles. Clients can learn more about Spring car ... , Auto insurance quotes are becoming more and ...
(Date:4/18/2015)... PITTSBURGH, PA (PRWEB) April 18, 2015 ... store evacuation stretchers in healthcare facilities," said an inventor ... an alternative storage system." , He developed the Slyde ... bathroom doors used in healthcare facilities. It provides convenient ... that there are more stretchers available for patients. ...
Breaking Medicine News(10 mins):Health News:Lincoln, NE’s Bowling for Brains to benefit Renowned Brain Aneurysm Foundation 2Health News:Lincoln, NE’s Bowling for Brains to benefit Renowned Brain Aneurysm Foundation 3Health News:Dennis Dass, M.D. is Shattering the Past While Revealing the Future 2Health News:A Guide For Avoiding Online Auto Insurance Scams! 2Health News:Auto Insurance Plans Are Cheaper During Spring! 2
... new and efficient strategy, using eggs alone, for creating ... the risk of rejection because the cells are compatible ... mice, the work establishes the principle of using unfertilized ... that are genetically matched to the egg donor at ...
... infected with lymphocytic choriomeningitis virus (LCMV), an infectious agent ... cause severe brain damage in a fetus. ... winter months, when rodents seek shelter in homes, said ... the University of Iowa Roy J. and Lucille A. ...
... Hospital reporting systems may significantly under-report patient safety incidents, ... on bmj.com today//. ,The authors suggest that the ... be sufficient if the NHS is to gather accurate ... safety incidents. ,Patient safety incidents are common ...
... could bankrupt the health system, warn doctors in this week’s ... population is overweight and more than one in five adults ... at high risk of multiple health problems, while the cost ... at up to 9%, and the overall social cost of ...
... past two decades are leading to more definitive diagnoses, ... for patients suffering from a condition called acromegaly. ... for Academic Affairs and director of the Burns and ... medical progress related to the condition that stems from ...
... vaccine, will hold a pride of place in the annals ... to receive certification by the European Medicines Agency, for its ... bird-flu pandemic. , ,This first generation vaccine can ... officially declares a pandemic. ,A second –generation vaccine ...
Cached Medicine News:Health News:Researchers Create Genetically-Matched Embryonic Stem Cells for Transplantation 2Health News:Researchers Create Genetically-Matched Embryonic Stem Cells for Transplantation 3Health News:Pregnant Women Can Minimize Risk Of Rodent-Based Virus 2Health News:Hospitals Miss Most Patient Safety Incidents 2Health News:Obesity Could Bankrupt the Health System, Warn Doctors 2Health News:Options Improving for Patients With Acromegaly and Gigantism 2Health News:Options Improving for Patients With Acromegaly and Gigantism 3
(Date:4/17/2015)... 2015 Research and Markets ( ... "Medical Device Outsourcing - Global Strategic Business ... This report analyzes the worldwide markets for Medical ... Device Categories: Class I, Class II, and Class ... report Include - Radiology, Orthopedic, Neurology, Cardiology, and ...
(Date:4/17/2015)... 2015 Research and Markets ( http://www.researchandmarkets.com/research/lmsnqn/medical_equipment ... Equipment Rental and Leasing - Global Strategic Business Report" ... analyzes the worldwide markets for Medical Equipment Rental and ... analytics for the US, Japan , ... Annual estimates and forecasts are provided for ...
(Date:4/17/2015)... , April 17, 2015 ASSESS ... mutation   is a viable alternative to tumour biopsy   ... in all patients with advanced NSCLC   AstraZeneca ... of plasma circulating tumour DNA (ctDNA) testing for epidermal growth ... advanced non-small cell lung cancer (NSCLC) in clinical practice. [ ...
Breaking Medicine Technology:Medical Device Outsourcing (Radiology, Orthopedic, Neurology, Cardiology, and Others) Market 2015 - Global Strategic Business Report 2Medical Device Outsourcing (Radiology, Orthopedic, Neurology, Cardiology, and Others) Market 2015 - Global Strategic Business Report 3Medical Equipment Rental and Leasing Market 2015-2020 - Global Strategic Business Report - Healthcare Spending Slowdown Bodes Well for Medical Equipment Leasing 2"Real World" Data Support Use of Blood Test for EGFR Mutation in Advanced NSCLC 2"Real World" Data Support Use of Blood Test for EGFR Mutation in Advanced NSCLC 3"Real World" Data Support Use of Blood Test for EGFR Mutation in Advanced NSCLC 4
... 2011 OncologyRx Care Advantage, McKesson Specialty Health ... by Incyte Corporation as one of only ... to fill prescriptions for Jakafi (ruxolitinib), an oral prescription ... (Logo:  http://photos.prnewswire.com/prnh/20110912/DA65711LOGO ) ...
... Solos Endoscopy, Inc.,s (OTCPK: SNDY) is pleased to ... Net Profit of $73,895.  Solos Endoscopy has consummated agreements ... for the Three Months period ending September 30, 2011. ... in a reduction of ongoing expenses by approximately $40,000 ...
Cached Medicine Technology:OncologyRx Care Advantage™ Chosen to Fill Prescriptions for Jakafi™ (ruxolitinib) 2Solos Endoscopy Finishes the 3rd Quarter With a Net Profit 2
The Sony DSR20-MD Grade Digital Video Player/Recorder represents a giant leap in digital technology. , ,This equipment is intended to be used by physicians who teach or present medical techniques...
LCD monitors....
This monitor is designed specifically for medical applications and is UL2601-1 listed....
Standard arthroscope with telescope (4 mm) for large joints....
Medicine Products: