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ConnextionsHealth Introduces Turnkey, Rapid Ramp Call Verification Solution
Date:8/20/2009

le to successfully complete the verification after the first attempt
  • Following the letter, two additional call attempts to successfully complete verification
  • Thorough documentation of each step to comply with CMS standards

  • "ConnextionsHealth's automated software, procedures and fully trained agents will provide health insurers with the peace of mind of full CMS compliance by the November 15 deadline," said Leslie Pecci, Executive Vice President of ConnextionsHealth. "With our Rapid Ramp Call Verification Solution, we have the ability to launch a program that meets insurer volume requirements and the flexibility to ramp down after OEP."

    To ensure that plans retain new and current MA and PDP members, ConnextionsHealth's Rapid Ramp Call Verification Solution process includes:

     
    • Customer education for those members contemplating canceling their enrollment
    • Transfer of members who feel they are not on the right plan to a trained, dedicated, and licensed agent
    • Flexibility of determining how enrollments through other channels (i.e. broker) should be handled if members express concern they are not on the right plan

    For more information on ConnextionsHealth's Rapid Ramp Call Verification Solution, please contact Rob Panepinto, Managing Director, Client Practice Group, at 407-926-2405, or at rpanepinto(at)connextions(dot)com.

    Driven by its proprietary bConnected technology and deep expertise in the health insurance industry, ConnextionsHealth designs and manages flexible programs tailored to help insurers comply with CMS regulations while
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    Source: PRWeb
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