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Compuware Launches Strategic IT Service Management Initiative for Healthcare Industry
Date:3/10/2008

Solution Offers Better Patient Care and Reduced Costs for Hospitals by More

Effectively Managing IT Service Delivery with Significant ROI

DETROIT, March 10 /PRNewswire-FirstCall/ -- Compuware Corporation (Nasdaq: CPWR) today launched a new initiative to provide hospitals and physicians with the means to more effectively navigate the dynamically changing healthcare technology environment. By proactively managing service delivery of health information systems, Compuware's IT Service Management for Healthcare initiative will drive improved patient care, reduce costs for hospitals and provide significant ROI.

In the increasing effort to utilize technology to improve patient care and efficiency, hospitals have moved aggressively to automate and deploy enterprise-level clinical applications such as Electronic Medical Records (EMR), Picture Archival and Communication Systems (PACS) and Computerized Physician Order Entry (CPOE). Fundamental to providing safe and efficient patient care, these applications require 24/7 availability with exceptional performance. Delivering this level of service has become increasingly challenging as the growing amount of applications, infrastructure and technology devices results in expanding complexity. As a result, hospital IT environments are difficult to monitor and manage, making technology problem diagnoses and resolution a growing concern.

"Gartner is strongly encouraging care delivery organizations to respond to the combination of growing complexity and the full-time, real-time operation by investing in their own management capabilities including end-to-end monitoring solutions and better processes so they can become proactive about service delivery," said Barry Runyon, Research Dir
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SOURCE Compuware Corporation
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