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Compirion Healthcare Sponsors Webinar on 7 Mistakes That Lower Patient Satisfaction Scores
Date:7/17/2009

ELM GROVE, Wis., July 17 /PRNewswire/ -- 7 Mistakes that Lower Patient Satisfaction Scores: Achieve Top 20th Percentile Rankings Within 4 Months is the second in a series of free webinars sponsored by Compirion Healthcare Solutions, a hospital process improvement firm. With federal funding at risk, consumer expectations high and competition fierce, this webinar is critical to helping avoid common mistakes made by hospitals when working on programs and initiatives to improve Patient Satisfaction. Hospital COOs, Directors of Patient Satisfaction programs, Emergency Department Directors and Directors of Inpatient Nursing Care Units will find this webinar extremely beneficial and timely. The times, dates and registration information, along with a full list of webinars, can be found at www.compirion.com/webinars.

This webinar is presented by one of Compirion's top experts, Director of Consulting Services David Northern. Northern recently finished a project at Baxter Regional Medical Center, Mountain Home, Arkansas, where he helped raise Patient Satisfaction scores to the top fifth percentile in the national database.

Northern has over 23 years of acute-care hospital and physician practice leadership experience in both proprietary and non-proprietary healthcare settings. David held the position of Interim Chief Operating Officer at Princeton Hospital, Orlando, Florida, prior to joining Compirion Healthcare Solutions. He also held positions as Assistant Vice President, Operations, at American MedTrust, Atlanta, Georgia; Regional Director of Transitions at MedPartners, Inc., Birmingham, Alabama; and Assistant Administrator at HCA Coliseum Medical Center, Macon, Georgia; and Associate Ex
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SOURCE Compirion Healthcare Solutions, LLC
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