Navigation Links
Compassion, Not Punishment, Helps Diffuse Workplace Anger: Study
Date:4/14/2011

THURSDAY, April 14 (HealthDay News) -- The best response to workplace anger is compassion, not punishment, a new study suggests.

Supportive reactions by managers and co-workers to an employees' angry outburst can actually lead to positive changes in the workplace, while chastising or taking no action accomplishes nothing, according to Deanna Geddes, chair of the human resource management department at Temple University's Fox School of Business in Philadelphia.

The study included 194 people who had witnessed an angry outburst (deviant anger) at work. The researchers found no connection between firing an upset employee and solving underlying workplace problems, but they did find that even a single act of support by a manager or co-worker for the irate employee can improve workplace tension.

The researchers wrote that "when companies choose to sanction organizational members expressing deviant anger, these actions may divert attention and resources from correcting the initial, anger-provoking event that triggered the employee's emotional outburst."

On the other hand, if managers show "an active interest in addressing underlying issues that prompted employee anger, perceptions of improved situations increased significantly."

The study appears in the journal Human Relations.

"Business codes of conduct are often about what we shouldn't do as an angry employee in emotional episodes, while few, if any, tend to address our role as observers of emotional episodes," the researchers wrote. "Such guidelines, if available, could expand to include positive suggestions for those who witness, judge and respond to angry employees -- formally or informally."

More information

The American Psychological Association offers tips on how to deal with your boss.

-- Robert Preidt


'/>"/>
Copyright©2010 ScoutNews,LLC.
All rights reserved  

Page: 1 2

Related medicine news :

1. UNT Health Science Centers Roby Helps Identify Bodies of Chiles Patio 29
2. MarquisNet Co-Location Agreement with MessageBroadcast Helps Message Delivery Provider Expand World-Class Network
3. Launch of On Time Air Filters: Home Air Filter Delivery Service Helps Homeowners Replace All-Important Home HVAC Filters On Time
4. New intervention helps Latino parents of asthmatic children quit smoking
5. Hair Loss: Must See Photos - Scalpure Hair Mask Helps Hair Loss
6. Exercise helps protect brain of multiple sclerosis patients
7. Device Helps Kids With Single-Sided Deafness
8. CustomerCentric Selling Helps BCC Software Dramatically Boost Sales Performance and Produce Record Results
9. IBM Enterprise CloneDR Helps Enterprises Transform Bloated COBOL into Clean, Tight, and Maintainable Code
10. Naptime Helps Babies Remember New Things
11. Orion Health™ Helps Gestion Sanitaria de Mallorca Become the First Electronic Health Record Solution for Community Care in Spain
Post Your Comments:
*Name:
*Comment:
*Email:
Related Image:
Compassion, Not Punishment, Helps Diffuse Workplace Anger: Study
(Date:7/28/2014)... Washington, DC (PRWEB) July 28, 2014 ... beyond, many are looking to private exchanges. “Private ... the August 6 webinar from Atlantic Information Services, will ... insurers’ private exchange strategies for the future. , Barbara ... from PwC with extensive experience in the private exchange ...
(Date:7/28/2014)... (PRWEB) July 28, 2014 According to the ... is a comprehensive guide that will help people get rid ... readers all the necessary information about heartburn and acid reflux. ... truth about heartburn , and risk factors for reflux disease. ... will help people get rid of symptoms of reflux disease ...
(Date:7/28/2014)... 2014 Building a sense of neighborhood ... Where personal outdoor space is not possible, building ... fun and exercise outside is important. That’s why ... quality commercial playground equipment from APCPLAY. , Old Buckingham ... Virginia. It is an historic tourist location of one ...
(Date:7/28/2014)... Los Angeles, Calif., July 27, 2014 - (PRWEB) July 28, ... world title in 12 months by earning the Masters Champion ... July 20, proving that age is no obstacle for this ... and win at the event hosted by the International Pole ... 10 to 63, traveling from 30 countries, took part in ...
(Date:7/28/2014)... (PRWEB) July 28, 2014 Dr. Alan Xenakis, ... “DOC X MD Funny Feelings.” The new book, DOC ... Feelings in a unique story telling style with humor and ... and motivational. The reader will find answers to those age-old ... running water make people pee? Why do mosquitoes bite some ...
Breaking Medicine News(10 mins):Health News:Three PwC Consultants to Offer Insurers Successful Strategies for Private Exchanges 2Health News:Heartburn No More Pdf Review Exposes Jeff Martin's Guide For Treating Heartburn – Vkool.com 2Health News:Heartburn No More Pdf Review Exposes Jeff Martin's Guide For Treating Heartburn – Vkool.com 3Health News:Playground Creates Outdoor Fun for Community at Old Buckingham Station at Midlothian Village (VA) with APCPLAY© 2Health News:Inspiring Senior Athlete Lands Third World Title in One Year 2Health News:New Book by Alan P. Xenakis, MD Reveals Mind and Body Mysteries 2
... recent issue of the journal Thorax, researchers have emphasized// ... looked into the data provided by 2401 subjects who ... and incidence of tuberculosis disease. Of the total ... skin test. The research results have showed that the ...
... is an important component of mammal’s daily life and more so ... are known to sleep for over 18 hours. However, it is ... has been reported in Nature that newborn bottlenose dolphins and killer ... Their moms manage with only a wink or two than the ...
... has published a major retrospective study that indicates // that ... infertility. ,Dr. Louise A. Brinton, of the National ... U.S. women treated for infertility between 1965 and 1988. She ... general population. The women were followed for a median of ...
... when in the womb of the mother, may have asthma ... had conducted an 11-year observation of incidence of asthma and ... significantly related to incidence of asthma in childhood. Passive smoking ... the incidence of asthma in children. ,Researchers are of ...
... (RPI), they have stated that have received the ... store in the US, for outstanding performance in the ... company with more than 1.3 million associates worldwide and ... , ,RPI is based in Jacksonville, Florida, USA ...
... who had long earlier published their findings on strong links ... up with the results from the next part of the ... ,The follow up data of the research point out ... regularly through their childhood are four times as likely to ...
Cached Medicine News:
(Date:7/25/2014)... N.J. , July 25, 2014  Acsis ... brand protection and serialization solutions, has recently posted ... that addresses current and future needs for ... for the old supply chain model no longer ... in technology, including the growth of mobile technology, ...
(Date:7/25/2014)...  IDEXX Laboratories, Inc. (NASDAQ: IDXX ) ... 2014 increased 11% versus the prior year period to ... second quarter of 2014 versus the prior year period ... inventory 2 . Earnings per diluted share ("EPS") for ... the prior year period to $1.10."In the second quarter, ...
(Date:7/25/2014)... 2014  Arena Pharmaceuticals, Inc. (NASDAQ: ARNA ... and report second quarter 2014 financial results before the ... 2014. That same day, Arena will host a conference ... a.m. Pacific Time). The conference call ... and 914.495.8552 for international callers. Please specify to the ...
Breaking Medicine Technology:Acsis Addresses Questions on the Modern Supply Chain 2IDEXX Laboratories Announces Second Quarter Results 2IDEXX Laboratories Announces Second Quarter Results 3IDEXX Laboratories Announces Second Quarter Results 4IDEXX Laboratories Announces Second Quarter Results 5IDEXX Laboratories Announces Second Quarter Results 6IDEXX Laboratories Announces Second Quarter Results 7IDEXX Laboratories Announces Second Quarter Results 8IDEXX Laboratories Announces Second Quarter Results 9IDEXX Laboratories Announces Second Quarter Results 10IDEXX Laboratories Announces Second Quarter Results 11IDEXX Laboratories Announces Second Quarter Results 12IDEXX Laboratories Announces Second Quarter Results 13IDEXX Laboratories Announces Second Quarter Results 14IDEXX Laboratories Announces Second Quarter Results 15IDEXX Laboratories Announces Second Quarter Results 16IDEXX Laboratories Announces Second Quarter Results 17IDEXX Laboratories Announces Second Quarter Results 18IDEXX Laboratories Announces Second Quarter Results 19IDEXX Laboratories Announces Second Quarter Results 20IDEXX Laboratories Announces Second Quarter Results 21IDEXX Laboratories Announces Second Quarter Results 22IDEXX Laboratories Announces Second Quarter Results 23IDEXX Laboratories Announces Second Quarter Results 24IDEXX Laboratories Announces Second Quarter Results 25IDEXX Laboratories Announces Second Quarter Results 26IDEXX Laboratories Announces Second Quarter Results 27IDEXX Laboratories Announces Second Quarter Results 28IDEXX Laboratories Announces Second Quarter Results 29IDEXX Laboratories Announces Second Quarter Results 30IDEXX Laboratories Announces Second Quarter Results 31IDEXX Laboratories Announces Second Quarter Results 32IDEXX Laboratories Announces Second Quarter Results 33IDEXX Laboratories Announces Second Quarter Results 34Arena Pharmaceuticals to Host Corporate Update and Financial Results Conference Call and Webcast on Friday, August 1 2
... Laboratories is a national reference laboratory and ... and development. ARUP offers an extensive test ... tests in clinical and anatomic pathology. Owned ... clients include more than half of the ...
... Laboratories is a national reference laboratory and ... and development. ARUP offers an extensive test ... tests in clinical and anatomic pathology. Owned ... clients include more than half of the ...
... Laboratories is a national reference laboratory and ... and development. ARUP offers an extensive test ... tests in clinical and anatomic pathology. Owned ... clients include more than half of the ...
... Laboratories is a national reference laboratory and ... and development. ARUP offers an extensive test ... tests in clinical and anatomic pathology. Owned ... clients include more than half of the ...
Medicine Products: