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Community Pharmacists Rise to Meet Winter Weather Challenges, Survey Finds
Date:3/4/2010

  • "We bought a generator to run the computers and a few lights; we made signs to position by the main highways and paid the radio stations to broadcast that we were open for emergency medications; and we cut the fingertips out of our gloves so that we could stay warm while filling medications in a cold building."
  • "We had three feet of snow … A patient walked out of his half-mile driveway and hitch-hiked to the pharmacy to get his wife's pain medication. Rite-Aid was closed and we were the only business in town open. He was desperate to help his wife and very appreciative."
  • "Our pharmacist and two technicians volunteered to stay overnight at the store to make sure we were open the next day!"
  • "I was out during the first storm making deliveries. I turned my SUV over to my drivers and before each storm I was encouraging patients to get their prescriptions filled before the storm hit on my radio show."
  • "Called physician for new prescription for blood pressure medication. After visiting with the patient they realized that the mail order was not saving them any dollars on co-pays. I was able to fill that Rx as well as a couple of other Rxs for the same or less dollars. In addition my pharmacy was able to provide an MTM visit with the patient. This patient saw the value of a relationship with our community pharmacy."
  • "Service is clearly what sets us apart from the chains!! We delivered prescriptions during the worst hours of the blizzard and were happy to do so."
  • "On one snowy and icy night, I had a patient bring in a Rx for pain medication and the pharmacy was out of stock for the Brand Name, which is the only thing that the patient's state provided insurance will pay for. … So after closing the pharmacist drove to anoth
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SOURCE National Community Pharmacists Association
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