Navigation Links
Communicating through interpreters -- a challenge for health care
Date:10/22/2010

The healthcare system faces a challenge in overcoming communication barriers when treating non-Swedish-speaking patients, reveals a thesis from the University of Gothenburg, Sweden.

The thesis showed that communication difficulties have meant that war-wounded refugees have found it hard to gain access to the disability support and rehabilitation help they are entitled to. Interpreters were sometimes assigned on the basis of a patient's nationality instead of ethnicity and mother tongue, which resulted in inadequate communication.

"The refugees also felt afraid during formal contact with the authorities," says Nabi Fatahi, nurse radiologist at Sahlgrenska University Hospital and researcher at the Sahlgrenska Academy. "The interpreters' neutrality and professional confidentiality were doubly tested when refugees had suspiciousness and political persecution in their background."

One of the studies examined interpreters' experience of their relationship with patients and staff in primary care in Gothenburg. It emerged that they viewed themselves as part of the healthcare team, and that patients also viewed them more as staff. The healthcare staff did not, however, always view the interpreters as a natural part of the team, which resulted in a conflict of roles for the interpreters. The interpreters emphasised the difficulties of their role as neutral intermediaries, who could be influenced both by patients, who sometimes addressed the interpreter in the first instance, and by doctors, who could also focus too much on the interpreter.

"The meeting between doctor and patient could easily end up on the backburner," says Fatahi. "Other problems included a lack of time for the interpreters in consultations, which resulted in stress and incomplete communication of information."

Healthcare professionals' views on communication through interpreters were studied through interviews with general practitioners in Gothenburg's primary care and radiology staff at Sahlgrenska University Hospital. The result showed that the healthcare professionals attached considerable importance to the interpreter's ability to balance proximity and distance to patients so that they could then translate what was actually being said without adding in extras or leaving things out.

"A key skill that healthcare professionals looked for in interpreters was cultural expertise, and they also wanted continuity of interpreter contact. They felt that the patient's needs must determine which interpreter was chosen. But they also had other important suggestions, such as training in cultural diversity for staff and interpreters working in healthcare, as well as permanent posts for interpreters working in the most common languages encountered by healthcare professionals."


'/>"/>

Contact: Nabi Fatahi
nabi.fatahi@allmed.gu.se
46-704-383-133
University of Gothenburg
Source:Eurekalert

Related medicine news :

1. University of East Anglia makes cancer breakthrough
2. European Nurse Society calls to action on breakthrough cancer pain
3. Better cholesterol drugs may follow Saint Louis University researchers breakthrough
4. OHSU researchers able to determine brain maturity through analyzing MRI scans
5. Breakthrough in drug trial offers hope for heart attack patients
6. Cigarette smoke may contribute to lung inflammation through a new chemical pathway
7. Novel nanotechnology collaboration leads to breakthrough in cancer research
8. Lung cancer survival rates improved through use of individualized chemotherapy
9. Breakthrough news involving migraine
10. Children raised by gay couples show good progress through school
11. Elsevier partners with ASRT to provide multimedia educational modules through Mosbys Imaging Suite
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:2/24/2017)... ... 2017 , ... With millions of Americans and people worldwide ... all are aware of our options and are empowered with strength and information ... of its newest edition of "Vision and Hearing" in USA Today, that will ...
(Date:2/24/2017)... ... February 24, 2017 , ... Yisrayl Hawkins, Pastor and Overseer at ... concerning this present generation. Yisrayl makes an astounding statement when he says that ... explains that the Bible details the current times so plainly that anyone should be ...
(Date:2/24/2017)... ... 2017 , ... Congratulations to Head Over Heels’ elite gymnast ... Ms. Esparza qualified into this prestigious status after winning the Vault, Floor, ... Nevada. Frida is one of approximately 25 gymnasts in the nation who earns ...
(Date:2/23/2017)... ... 2017 , ... The Lymphoma Research Foundation (LRF) – the ... the lymphoma community through a comprehensive series of education programs, outreach initiatives and ... Beach to host its Swirl: Miami Wine Tasting Event on March 28, 2017. ...
(Date:2/23/2017)... ... February 23, 2017 , ... Rosica Communications, a ... content marketing, social media management, corporate communications, SEO and cause marketing, is opening ... in nearby New Hampshire, Massachusetts and Canada, Rosica will focus on expanding its ...
Breaking Medicine News(10 mins):
(Date:2/24/2017)... 2017 Research and Markets has announced the addition ... report to their offering. ... The latest research Dry eye Drugs Price Analysis and Strategies - ... market. The research answers the following questions: ... clinical attributes? How are they positioned in the Global Dry eye market? ...
(Date:2/24/2017)... Juan Monteverde , founder and managing ... boutique securities firm headquartered at the Empire State Building ... that a class action lawsuit has been filed in the ... Inotek Pharmaceuticals Corporation (NASDAQ:  ITEK)("Inotek" or the "Company") on ... 2015 and December 30, 2016, inclusive (the "Class Period").  ...
(Date:2/24/2017)... ITL Limited, ( ASX : ITD ), une ... d,annoncer les excellents résultats semestriels clos le 31 décembre ... présentation complète « Résultats et mise à jour sur la ... Faits marquants ... $ ; en hausse de 104 %) Bénéfice ...
Breaking Medicine Technology: