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Certified eSupport Simplifies Upgrade for Dragon® Medical Practice Edition 2
Date:8/13/2013

Mahwah, NJ (PRWEB) August 13, 2013

Certified eSupport (CES) is making it easy to integrate the new Dragon Medical Practice Edition 2 upgrade by providing best-in-class technical support and 24/7 access to a library of educational resources. Expert technicians ensure precise installation, customization, and training that lets physicians start using their upgraded software right away to maximize meaningful use of their EHR.

“Our services and technicians truly are one-of-a-kind. We have been managing speech recognition hardware and software for over 65 years combined which makes us true experts,” said Josh Stewart, Manager of Technical Services at CES. “We are fortunate to be the only company that is able to offer a dedicated team of professionals who are fully equipped to provide personalized service to each and every customer.”

The new Dragon Medical Practice Edition 2 contains several impressive enhancements including an accuracy rating of 99% out of the box, over 90 specialty and subspecialty medical vocabularies and regional accent support all of which produce a faster recognition speed. Two notable time-saving features are the hidden dialogue mode, which allows clinicians to see their dictation in a transparent box on-screen while viewing flow charts or x-rays, and the customized macros which eliminate the need for repetitive keystrokes and mouse clicks with the use of simple voice commands. There is no longer a need to navigate back and forth between screens or waste time entering frequently used blocks of text to complete EHR templates.

Certified eSupport provides a multi-tiered menu of technical support services specific to speech recognition solutions and

Source: PRWeb
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