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Certified eSupport Setting Industry Standard for Dragon® Medical Practice Edition 2 Support
Date:8/29/2013

es on how to program customizable macros and how to use the hidden dialogue mode. When set up properly, macros can eliminate the need for repetitive keystrokes and mouse clicks. Programmed macros can even initiate a series of tasks for you by using simple voice commands. You save yourself considerable amounts of time just by sitting back and speaking. The progression of the hidden dialogue mode also saves clinicians a quantifiable amount of time by enabling simultaneous review of patient records, x-rays and flow sheets while dictating via a transparent dictation box. There is no longer a need to click back and forth between screens while dictating.

When a CES technician facilitates Dragon Medical Practice Edition 2 installation and customization, the ability to utilize all of these enhancements becomes attainable and the benefits of use extremely measureable. Dragon Medical Practice Edition 2 training becomes the link between having these functions at the tip of your tongue and actually knowing how to command them so you can make your practice more efficient.

Included in CES's multi-tiered menu of technical support services is a comprehensive library called Knowledge Base, which includes thousands of how-to guides, articles, product evaluations, user manuals, prerecorded webinars and FAQs on Dragon Medical Practice Edition 2. Physicians and their staff have all of these resources at their fingertips plus live chat capabilities if you prefer customer service that includes personal contact.

For more information about Nuance Healthcare Support, including the menu of service offered by CES, visit

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