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Carefx's New Referral Management Solution Increases Hospital Referral Volume, Enhances Collaboration Among Specialists, PCPs and Patients
Date:8/11/2009

SCOTTSDALE, Ariz., Aug. 11 /PRNewswire/ -- Carefx Corporation, a leading provider of interoperable workflow solutions that advance the quality and safety of patient care, today announced the availability of eReferral, its portal-based referral management solution that enables hospitals, IDNs and HIEs to establish a streamlined, patient-centric and highly accountable process for tracking referrals. The eReferral solution enhances collaboration among physicians and patients and boosts revenues at a time of declining reimbursement.

The referral process can become difficult, inefficient and confusing for patients and clinicians. Patients sometimes fail to receive appropriate care, clinicians grow increasingly frustrated over the lack of timely, complete referral information, and hospitals and clinicians lose revenue due to missed appointments or inaccurate documentation. A study in the journal Pediatrics noted that primary care physicians (PCPs) who receive referral information provide optimum care in 96 percent of cases while those who receive no information deliver the best care only 35 percent of the time.

"Automation of the patient referral process, more often a disjointed and cumbersome workflow, is a critical capability of a clinical portal or HIE solution," said Barry Runyon, Research Vice President at Gartner Healthcare Providers. "It is of particular value when it leverages existing hospital, physician and payer systems and has strong tracking and reporting capabilities."

Part of Carefx's Fusionfx suite of workflow solutions, eReferral transforms the onerous, bureaucratic, paper-shuffling referr
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SOURCE Carefx Corporation
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