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CareWorks USA to Become CareDirector USA

Reston, VA (PRWEB) July 10, 2013

CareWorks USA, the global social software provider for human services organizations, announced today plans to change the name of its U.S-based business to CareDirector USA effective July 8, 2013. CareDirector is also the name of the company’s award-winning human services case management software, which is already widely used by state and local organizations across the U.S. and Europe.

The renaming of the company affirms its strategic commitment to flexible, affordable technology solutions that help agencies better serve aging adults and citizens with disabilities to direct their own care. The signature CareDirector platform, built using Microsoft Dynamics CRM, provides a standardized framework that health and human services staff can use to better manage cases, streamline communications, more efficiently authorize and document services, and process claims in a timely manner.

"For years, our CareDirector software has delivered a highly productive solution for organizations navigating the challenges that come with executing large and complex social programs on behalf of citizens," said Tonya Harmon, CEO of CareDirector USA. "This name change reflects our ongoing commitment to delivering those effective resources across all areas of the public sector, and to supporting the social care services that empower citizens."

"Over the summer we will continue to communicate with our customers and users about our name change and affirm our continued commitment to providing the efficient and reliable technology solutions they have come to expect from us," said Michael Dolan, CEO of CareWorks Limited, CareDirector’s Dublin-based parent company. "For many of our existing customers, the company is already synonymous our CareDirector software tool, so this won’t be much of a change for them. For our new customers, it will be even easier to connect the dots between who we are and the value of our robust case management capabilities."

About CareWorks

Established in 1997, CareWorks is a global software vendor with more than 75 customers in the United States and across Europe, providing human services solutions that enable the public to fully participate in and direct their own support. Its software solutions – powered by Dynamics CRM – are designed to help human services agencies more effectively serve, engage and enable the people they serve. CareWorks brings a unique customer service approach to the delivery of social services; its software enables choice and control, puts human services organizations closer to the people they serve and improves organizational performance. For more information, visit

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