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CareTech Solutions 'Service Desk' Equals Help Desk 'Plus'
Date:7/24/2008

rmation Technology Infrastructure Library (ITIL), and a single point-of-contact for all IT issues and requests. In some instances, this approach, along with a number of advanced technologies that allow analysts to proactively monitor client infrastructure and application performance, allows CareTech's Service Desk staff to diagnose issues before they even result in the need for a call from the hospital.

"Helping to prevent unplanned system downtime and avoidance of repetitive user problems are conducive to a more stable hospital IT environment," stated Diane Kleehammer, Director, IT Sales, New Business Development, CareTech Solutions. "CareTech's Service Desk helps to ensure that the hospital's support function is keeping pace with the organization's ever-changing technology portfolio."

About CareTech Solutions, Inc.

CareTech Solutions, Inc., an information technology services provider for hospitals and health systems, is committed to creating value for clients through customized, flexible solutions that contribute to improving patient care while lowering healthcare costs. From implementing emerging technologies to supporting day-to-day operations, CareTech offers clients expert services to satisfy the most demanding IT requirements.

Information Technology services -- Web Services products and solutions -- CableCare(TM) structured cabling and wiring

For more information please visit: http://www.caretechsolutions.com


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SOURCE CareTech Solutions, Inc.
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