Navigation Links
CareSource Hires Kenneth Goodnight New VP to Focus on Customer Service Strategy

Dayton, Ohio (PRWEB) October 02, 2013

CareSource, one of the nation’s largest Medicaid Managed Care Organizations, recently announced Kenneth Goodnight will join its executive team as the Vice President of Customer Care. Goodnight’s leadership is part of CareSource’s strategy to expand its footprint into new markets and products.

In this newly created role, Goodnight will be responsible for customer care strategies to ensure the highest levels of service for CareSource members. He will be responsible for maintaining CareSource’s commitment to its members by creating best-in-class member service. Through the evaluation of trend data and customer needs, Goodnight will drive innovation to revolutionize the consumer experience at CareSource.

With some of the industry’s highest customer service ratings, CareSource is a mission- and member-focused nonprofit health plan. Goodnight’s appointment furthers CareSource’s position to understand and serve the needs of its members.

“Goodnight is a passionate leader who will provide a strong creative direction for Customer Care as we continue delivering excellence in member and provider services and satisfaction,” Sam George, Senior Vice President, Operations and Business Partner Group, said.

Goodnight brings a diverse background in improving metrics in business, customer service, and organizational leadership to his role at CareSource. Before joining CareSource, Goodnight served as Vice President of Customer Service for Universal American (CVS/CAREMARK) in Cleveland, Ohio.

About CareSource
CareSource is a non-profit health plan headquartered in Dayton, Ohio. As one of the largest Medicaid managed care plans in the country, CareSource understands the challenges consumers face navigating the health system. We are committed to putting health care within reach for more than 980,000 members we serve in Ohio and Kentucky.

Read the full story at

Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. Providigm Hires Chief Scientific Officer
2. Fertility Practice Offers Acupuncture in Trumbull Reproductive Medicine Associates of CT Hires Elaine M. Malin, MTCM, L.Ac. to Work with Fertility Patients
3. Swope Health Services Hires New CMO
4. ASMI Hires New International Program Director
5. Hires Two New Directors to Support Growth and Expansion
6. Mark Rossmiller State Farm Insurance Agency Expands With New Hires
7. Bird-B-Gone, Inc.® Hires New Marketing Specialist
8. DRE, Inc. Hires Gregg Dennis to DRE Leadership Team as Operations Manager
9. Western Missouri Medical Center Hires New CEO
10. Senior Solutions Management Group Welcomes New Hires Sara Horne and Lisa Harvey to Its Team
11. The McCready Foundation Hires New CEO
Post Your Comments:
(Date:11/25/2015)... ... November 25, 2015 , ... Medical Solutions, ... again for its stellar workplace culture with the company’s Cincinnati office being named ... Solutions’ Cincinnati office was named a finalist in Cincinnati Business Courier’s 13th annual ...
(Date:11/25/2015)... Friendswood, TX (PRWEB) , ... November 25, 2015 , ... ... through the companies’ “ Two Organizations, One Beat ” campaign. The partnership between the ... its services to aid in MAP International’s cause. , MAP International was founded in ...
(Date:11/25/2015)... Boca Raton, Florida (PRWEB) , ... November 25, ... ... on-site diagnostic testing for physicians and athletic programs, launches new Wimbledon Athletics ... the importance of testing young athletes for unsuspected cardiac abnormalities. About 2,000 people ...
(Date:11/25/2015)... ... November 25, 2015 , ... Beddit® has launched a new Android ... The new app features a more intuitive SleepScore™ that rates sleep quality on a ... The SleepScore is created by a proprietary algorithm. Beddit analyzes the data to provide ...
(Date:11/25/2015)... LOUIS, Missouri (PRWEB) , ... November 25, 2015 ... ... Project HEAL, will provide scholarships for people struggling with eating disorders as a ... Proceeds from the second annual event, held at Fox Run Golf Club in ...
Breaking Medicine News(10 mins):
(Date:11/26/2015)... ) has ... Future Horizons and Growth Strategies in the ... Shares, Country Segment Forecasts, Competitive Intelligence, Emerging ... --> ) has announced the ... and Growth Strategies in the German Drugs ...
(Date:11/26/2015)... Nov. 26, 2015 Research and Markets ( ... "Advanced Wound Care Market by Type (Dressings, Therapy Devices, ... (In-Patient Facility, Out-Patient Facility), and Geography - Global Forecast ... --> --> The purpose ... and forecast of the global advanced wound care market. ...
(Date:11/26/2015)... , November 26, 2015 ... --> adds "Global Repaglinide ... "Investigation Report on China Repaglinide Market, ... forecasts data and information to its ... . --> ...
Breaking Medicine Technology: