Navigation Links
CareSource Hires Kenneth Goodnight New VP to Focus on Customer Service Strategy

Dayton, Ohio (PRWEB) October 02, 2013

CareSource, one of the nation’s largest Medicaid Managed Care Organizations, recently announced Kenneth Goodnight will join its executive team as the Vice President of Customer Care. Goodnight’s leadership is part of CareSource’s strategy to expand its footprint into new markets and products.

In this newly created role, Goodnight will be responsible for customer care strategies to ensure the highest levels of service for CareSource members. He will be responsible for maintaining CareSource’s commitment to its members by creating best-in-class member service. Through the evaluation of trend data and customer needs, Goodnight will drive innovation to revolutionize the consumer experience at CareSource.

With some of the industry’s highest customer service ratings, CareSource is a mission- and member-focused nonprofit health plan. Goodnight’s appointment furthers CareSource’s position to understand and serve the needs of its members.

“Goodnight is a passionate leader who will provide a strong creative direction for Customer Care as we continue delivering excellence in member and provider services and satisfaction,” Sam George, Senior Vice President, Operations and Business Partner Group, said.

Goodnight brings a diverse background in improving metrics in business, customer service, and organizational leadership to his role at CareSource. Before joining CareSource, Goodnight served as Vice President of Customer Service for Universal American (CVS/CAREMARK) in Cleveland, Ohio.

About CareSource
CareSource is a non-profit health plan headquartered in Dayton, Ohio. As one of the largest Medicaid managed care plans in the country, CareSource understands the challenges consumers face navigating the health system. We are committed to putting health care within reach for more than 980,000 members we serve in Ohio and Kentucky.

Read the full story at

Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. Providigm Hires Chief Scientific Officer
2. Fertility Practice Offers Acupuncture in Trumbull Reproductive Medicine Associates of CT Hires Elaine M. Malin, MTCM, L.Ac. to Work with Fertility Patients
3. Swope Health Services Hires New CMO
4. ASMI Hires New International Program Director
5. Hires Two New Directors to Support Growth and Expansion
6. Mark Rossmiller State Farm Insurance Agency Expands With New Hires
7. Bird-B-Gone, Inc.® Hires New Marketing Specialist
8. DRE, Inc. Hires Gregg Dennis to DRE Leadership Team as Operations Manager
9. Western Missouri Medical Center Hires New CEO
10. Senior Solutions Management Group Welcomes New Hires Sara Horne and Lisa Harvey to Its Team
11. The McCready Foundation Hires New CEO
Post Your Comments:
(Date:10/13/2017)... ... ... Yisrayl Hawkins, Pastor and Overseer at The House of Yahweh, has released ... understood books in the Holy Scriptures, Revelation. The Book of Revelation paints a picture ... Many have tossed it off as mere rubbish, but Yisrayl Hawkins says that is ...
(Date:10/13/2017)... (PRWEB) , ... October 13, 2017 , ... ... DevOps and Agile Software Development, has been awarded a contract by the Center ... Purchase Agreement (BPA) aims to accelerate the enterprise use of Agile methodologies in ...
(Date:10/13/2017)... ... 2017 , ... “America On The Brink”: the Christian history of the United ... the creation of published author, William Nowers. Captain Nowers and his wife, Millie, ... spent thirty years in the Navy. Following his career as a naval aviator ...
(Date:10/12/2017)... ... October 12, 2017 , ... CitiDent and San ... using cutting-edge Oventus O2Vent technology. As many as 18 million Americans are ... cessation in breathing. Oral appliances can offer significant relief to about 75 percent ...
(Date:10/12/2017)... , ... October 12, 2017 , ... ... to meet the demand of today’s consumer and regulatory authorities worldwide. From Children’s ... experts and tested to meet the highest standard. , These products are ...
Breaking Medicine News(10 mins):
(Date:9/27/2017)... 2017  Commended for their devotion to personalized service, SMP ... number one in the South Florida Business Journal,s 50 Fastest-Growing ... yearly list, the national specialty pharmacy has found its niche.  ... will soon be honored by SFBJ as the 2017 Power ... Set to receive his award in October, Bardisa said of ...
(Date:9/22/2017)... , Sept. 22, 2017  As the latest Obamacare ... Bill Cassidy (R-LA) and Lindsey Graham ... that the medical device industry is in an odd ... tax, the 2.3% excise tax on medical device sales ... also want covered patients, increased visits and hospital customers ...
(Date:9/18/2017)... 2017 EpiVax, Inc. ("EpiVax") a ... immune engineering, today announced a new NIH-funded ... ... and presents a challenge for traditional flu ... be effective. Using state-of-the-art bioinformatics and molecular modeling methods, ...
Breaking Medicine Technology: