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Card Scanning Solutions Begins a New Era of Hands-On Customer Service
Date:3/16/2009

CULVER CITY, Calif., March 16 /PRNewswire/ -- In years past, image processing and OCR software company Card Scanning Solutions (CSSN) relied on third-party distributors to serve members of the medical industry who ordered items from the company's MedicScan(R) and ScanShell(R) (http://www.medicscan-online.com) line of products. Effective immediately, CSSN's in-house team will be handling all sales inquiries, purchasing requirements, technical support, customer service and warranty issues.

"We have made every effort to make this transition seamless for our customers," said Iuval Hatzav, Executive Vice President of CSSN. "They can now purchase items directly from us, and will find that the SKU product identification code and pricing have remained the same. Moreover, the standard product warranty and previously purchased items' extended warranties will be honored completely." In addition, all customers now have access to a more diversified and robust line of products.

The CSSN Web site (http://www.medicscan-online.com) offers an online store containing an array of scanners and signature pads for various types of cards and other media. All products will be shipped from CSSN's distribution center. In addition, purchasers use the site to download device drivers, calibration sheets, hardware spec sheets and user guides for the products.

CSSN creates card reading systems that combine Optical Character Recognition (OCR) technology with barcode and magnetic data reading. The company's products are designed to quickly and accurately read the text on driver licenses, ID cards, medical insurance cards, visitor cards and even checks. When users feed cards into the scanners, the scanning process occurs in less than three seconds so that batch jobs can be processed at a rate of more than 1,000 cards per hour.

"Our OCR engine searches for actual text rather than pre-measured fields as is common in the industry," explained Hatzav. "As a result, we can program our software to read any printed media and deliver the data into customers' applications. That means that our customers do not have to waste time doing manual entries into their databases or spend a lot of money on data entry personnel."

"In short, we strive to provide the most cutting-edge ID scanning, document scanning, imaging enhancement and OCR technology," said Hatzav. "And our new in-house team is dedicated to supplying the same type of quality in terms of customer case."

For more information, or to order scanning or processing devices, call (213) 867-2625 and visit http://www.medicscan-online.com.

About Card Scanning Solutions (CSSN)

Launched in 1999, Card Scanning Solutions began its journey as the only company in the world able to develop an OCR and image processing system that could read drivers license and IDs from all 50 states and 25 countries (and counting). The company constantly seeks out new technologies and enhancements that will give customers the best return on investment.

    Contact:

    Isaac Taiber
    CSSN
    6167 Bristol Parkway, Ste. 330
    Culver City, CA 90230
    (213) 867-2625
    sales@card-reader.com

This release was issued through eReleases(TM). For more information, visit http://www.ereleases.com.


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SOURCE Card Scanning Solutions
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