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Call- Shadow IP Call Management Software, V.5. Now 64 bit with SIP and Enhanced Platform Support
Date:1/28/2009

//www.shadow-technology.co.uk" onclick="linkClick( this.href );" target="_blank">www.shadow-technology.co.uk and can be used for 30 days. Shadow Technology is also seeking resellers Globally - please contact sales@shadow-technology.co.uk to find out more about our free to enroll Reseller Program.

About Call-Shadow
Call-Shadow is an easy to use call recording solution that implements the corporate call record keeping policy and provides secure, easy access to call records.

It allows managers to review phone calls according to their workgroup.
Users are empowered by providing them with accurate records of their calls.

Call-Shadow can be used in mission critical implementations, because it has a clustering system with an advanced fail-over system, with no single point of failure. Should a server in a cluster become unavailable, its workload is divided between its peers without operator intervention. Such a clustering system is much superior to a simple hot-swap standby system because all servers are working, providing scalability and redundancy at the same time.

All access to replays is logged and can be audited by authorized users.

Call-Shadow is highly integrated with Cisco CallManager, having an XML phone service which allows replaying calls directly on the phone, and being integrated with CallManager's user directory (LDAP DCDirectory) for unified authentication.

It is available in two configurations, to facilitate application in a call center or company-wide.

About Shadow Technology

Shadow Technology was founded in 1998 and is self funded. The company has remained focused on helping our customers derive significant value technology products in the IP and Call Centre arena.
Culture

We pride ourselves on delivering a quality experience and in providing expert services. The Shadow Technology team has been recruited through personal contact and we therefore maintain hig
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