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Call- Shadow IP Call Management Software, V.5. Now 64 bit with SIP and Enhanced Platform Support
Date:1/28/2009

IP Call Management Support for SIP, CISCO,Avaya.Linkys and More.

Hertfordshire, UK (PRWEB) January 28, 2009 -- Shadow Technology today announced that their leading IP Call -Management Software Software, Call-Shadow V.5 is now available in 64 bit, and with SIP and Enhanced Platform Support.

"We have been looking at enhanced platform support for a while" said Shadow Marketing Director, Alex Kafkarides, "As a means to increase the market for Call-Shadow and also to encourage more Resellers to partner with us". "I am pleased to announce that Version 5.0, which is available for immediate delivery and available for free download for a 30 day free trial on our web site - www.shadow-technology.co.uk", will support the following platforms:
.
It is compatible with all major IP-PBX Systems which are based on H.323, SIP, MGCP or Cisco Skinny Protocols, including:

  • Asterisk (Digium)
  • Cisco Call Manager
  • Dialexia
  • Grandstream
  • Linksys
  • Avaya - Some Limitations
  • Netcom - Some Limitations

"We will also be announcing a number of new platforms in 4-6 weeks time, giving Call-Shadow one of the best platform coverage support on the market".

"We are also looking to increase our number of Resellers for the Americas, APAC and EMEA Markets, and our new simple, no commit and no cost agreement is unbeatable". "Our entry level price of only $1,925 for a 5 IP Phone Licence means that Call-Shadow should be a standard offering with every IP Switch" he ended.

The latest release of "Call-Shadow" is available for download from www.shadow-technology.co.uk and can be used for 30 days. Shadow Technology is also seeking resellers Globally - please contact sales@shadow-technology.co.uk to find out more about our free to enroll Reseller Program.

About Call-Shadow
Call-Shadow is an easy to use call recording solution that implements the corporate call record keeping policy and provides secure, easy access to call records.

It allows managers to review phone calls according to their workgroup.
Users are empowered by providing them with accurate records of their calls.

Call-Shadow can be used in mission critical implementations, because it has a clustering system with an advanced fail-over system, with no single point of failure. Should a server in a cluster become unavailable, its workload is divided between its peers without operator intervention. Such a clustering system is much superior to a simple hot-swap standby system because all servers are working, providing scalability and redundancy at the same time.

All access to replays is logged and can be audited by authorized users.

Call-Shadow is highly integrated with Cisco CallManager, having an XML phone service which allows replaying calls directly on the phone, and being integrated with CallManager's user directory (LDAP DCDirectory) for unified authentication.

It is available in two configurations, to facilitate application in a call center or company-wide.

About Shadow Technology

Shadow Technology was founded in 1998 and is self funded. The company has remained focused on helping our customers derive significant value technology products in the IP and Call Centre arena.
Culture

We pride ourselves on delivering a quality experience and in providing expert services. The Shadow Technology team has been recruited through personal contact and we therefore maintain high standards and excellent communication. The ability to share expertise is frequently invaluable.
Software Products

Call-Shadow is a state-of-the-art IP call-recording solution for SME companies. It provides Enterprise level features and scalability at less than half the price of traditional Call-centre products.

Shadow Technology will remain focused and continue to grow its reputation as a solutions provider and to increase its value through the development of software IPR.

Shadow Technology is privately held and based in Buntingford , UK with global coverage through their resellers and partners. For more information contact +44 (0) 800-7565176 or visit the Shadow Technology Web site at - www.shadow-technology.co.uk.

Press contacts:

Alex Kafkarides - Shadow Technology
Tel: +44 - (0) 800-7565176
Web: www.shadow-technology co.uk

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Read the full story at http://www.prweb.com/releases/2009/01/prweb1915264.htm.


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