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CVS/pharmacy Helping Consumers with Challenge of Filling Prescriptions on Time
Date:8/13/2009

WOONSOCKET, R.I., Aug. 13 /PRNewswire-FirstCall/ -- There are lots of reasons consumers say they do not take their medications, but being busy or simply forgetting top the list. A new study from CVS Caremark found that nearly three in ten consumers (28%) sometimes forget to refill their prescriptions on time, and this is despite the fact that most (86%) believe they can stick to a daily medication schedule. In addition, more than half (52%) say it would be useful if their pharmacy would remind them when it's time to refill.

(Logo: http://www.newscom.com/cgi-bin/prnh/20090129/NE64371LOGO )

To help address this need, CVS/pharmacy has implemented ReadyFill(R), a free program which allows customers to sign up to have their maintenance prescriptions filled automatically, and receive a phone call from CVS/pharmacy to remind them that their medication is ready to be picked up.

The 2009 CVS Caremark Health IQ Study, which examined consumer attitudes and behaviors around health care and prescription usage, found additional reasons why consumers may not be taking their medications and challenges to them filling prescriptions on time.

  • Many (43%) admit to simply having forgotten, on occasion, to take their medications.
  • 21% of women take five or more prescriptions each month and must remember to fill all of them on time.
  • Nearly half of women (47%) say they are more likely to forget to take their own medications than they are to forget to give medication to another family member.
  • One-third (34%) say they sometimes stop taking their medications if they feel worse while taking them.
  • One-fourth (26%) sometimes stop taking their medications
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SOURCE CVS/pharmacy
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