Public response to the CVS Samaritan Van program is overwhelming. More than 7,000 "thank you" letters and emails are received every year from people who have been assisted by the program.
Sample comments from motorists assisted by CVS Samaritan Vans:
"I just wanted to send you a note to express my sincere gratitude for helping my husband who was stranded in the middle of the highway. I was terrified that he would get hit by another car while sitting there. I have seen the CVS vans on the highway in the past so I did a search on the internet and found the number. I spoke to Paul who was extremely polite and helpful. Within 10 minutes Tim Sullivan reached my husband, helped him out and he was on his way again. If that wasn't impressive enough, Paul called me back to update me! This is quality service that you just don't get anymore and it was free which I didn't know. One thing is for sure, I have always used CVS for my pharmacy needs but now I won't go to another pharmacy for anything ever!"
"Thank you for being there just when we needed you. Your service is invaluable to stranded people. Without you, we would have had to wait 45 minutes in rush-hour traffic for assistance, which would have been very scary."
"Ernest (driver) was a lifesaver. I had a flat tire and my lug wrench kept slipping on the lug nut. Ernest had the correct tool and I was on my way. He saved me from calling a tow truck. Thanks!"
"I was stranded with a flat during rush hour and had been waiting an hour for my roadside assistance plan to show up. Then John came along and was so polite. I'll never forget this helpfulness that day. This program is amazing. Thank you!"
Over the course of 30 years, the CVS Samaritan Van program has received
numerous awards and recognition, including Traffic Safety Awards form the
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