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CTQ Clients Excel with CG-CAHPS Surveying Solution
Date:1/28/2013

dback on a daily basis and take action in ways that produce a meaningful, measurable difference for our patients.”

In addition to using the CG-CAHPS surveys as learning and improvement tools, AHN also uses it to help meet Patient-Centered Medical Home (PCMH) requirements. PCMH Certification is a status that all winning organizations are striving to reach in 2013. “The CG-CAHPS questions are directly aligned to the pay-for-performance requirements found in PCMH and the Accountable Care Organization program,” explains Wearren, “CTQ is leading the way by offering a questionnaire built on CG-CAHPS, with the added flexibility to ask questions about our own internal initiatives/program development.”

To learn more about CG-CAHPS and other solutions that CTQ offers, please visit http://www.ctqsolutions.com.

About CG-CAHPS
The CG-CAHPS (Clinician & Group Consumer Assessment of Healthcare Providers and Systems) survey asks patients about their recent experiences with clinicians and their staff. It is a standardized questionnaire, with optional supplemental items, developed by the Agency for Healthcare Research and Quality (AHRQ). The survey’s intent is to produce comparable data that increases public transparency and holds practices accountable for the care that they provide. All scores and responses are available to the public on a website called Physician Compare.

About American Health Network
American Health Network is a health care system of physician practices and medical initiatives with over 100 locations and 1600 employees across Ohio and Indiana. AHN’s mission is to improve the health of patients and when unable to do so, provide comfort. AHN st
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