Navigation Links
CTI Group’s Proteus® VoIP QMS Helps Monitor and Manage Skype for Business Networks
Date:11/30/2015

CTI Group (Holdings) Inc. (OTC:CTIG), a leading global provider of carrier-grade software solutions and services which empower organizations through communication analytics, announced today that their Proteus® VoIP QMS solution now supports Skype for Business users, helping them effectively monitor and manage their service quality.

Proteus® VoIP QMS (Quality Management System) does this by collecting the call management records from the Skype for Business system and correlating them with their associated call detail records to produce accurate records of the network’s performance at any given time. This latest VoIP QMS feature acts as an extension of CTI Group’s standard Proteus® call accounting solution. This new update delivers a flexible monitoring and reporting tool that enables voice and network managers to define quality metrics and service levels for VoIP in order to manage and alert on Quality of Service. Reports are designed around quality of service data, such as packet loss and mean opinion score. Reports can be run on-demand or scheduled for regular or one-off distribution and report formats include direct to screen, email attachment, Word, Excel and PDF.

Trevor Davis, Head of Products at CTI Group comments, “Since the rebranding of Microsoft’s Lync into Skype for Business earlier this year, we have noticed a substantial growth in the number of our customers using this service. Skype for Business has become a key enabler for enterprise users, allowing them to connect with up to 250 users via mobile devices or desktops at the same time, thus empowering businesses to use technology in a simpler way. Through enhanced reporting tools Proteus® VoIP QMS now adds the extra dimension of quality management for Skype for Business users.”

“Delivering a high degree of call quality is fundamental to any UC solution,” said Brian Riggs, Principal Analyst for Enterprise Services, at Ovum. “Enterprises relying on Skype for Business for real-time communications need to make sure voice calls are crystal clear so that quality and service availability issues do not interfere with business operations.”

About CTI Group
CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group’s Analysis, SmartBill®, SmartRecord® and Proteus® product suites offer Carriers a full array of Cloud-based, real-time solutions for traffic analysis, post-billing call analysis, customer care and call recording. CTI Group’s products are used by some of the top service providers in North America and Europe, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK. For more information, please visit CTI Group’s website at http://www.ctigroup.com

Safe Harbor Statement
This release may contain "forward-looking" statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words “could”, “should”, "anticipate", "expect", "may", "project", "intend", “will”, “believe” or similar expressions. CTI Group's ability to predict projected results or the effect of events on CTI Group's operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, but are not limited to: volatile economic conditions, ability to attract and retain customers to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, and risks described in CTI Group’s periodic reports filed with the U.S. Securities and Exchange Commission.

Read the full story at http://www.prweb.com/releases/2015/11/prweb13101813.htm.


'/>"/>
Source: PRWeb
Copyright©2015 Vocus, Inc.
All rights reserved


Related medicine news :

1. CURE Media Group’s Heroes of Glioblastoma Announced Today
2. Callens Insurance Group’s Ongoing Community Involvement Program Introduces a New Holiday Charity Drive for the U. S. Marine Corp’s Toys for Tots
3. Avitus Group’s Senior VP of Finance “Cooks for a Cure” in Relay for Life Celebrity Chef Event; Event Aims to Raise $10,000 for American Cancer Society
4. Radiology, Endoscopy, Surgical Equipment and Much More to Be Auctioned Off at Centurion Service Group’s Live Auction on October 27 & 28
5. Enterprise Document Management Provider Altec Sponsors The Resource Group’s Annual RG Connect Conference
6. Clear Insurance Group’s Community Program Collaborates with The Green Beret Foundation and Introduces a New Campaign in San Antonio to Help Care for Our Special Forces
7. SC&H Group’s Pete Ragone Named a 2015 Washington SmartCEO 2015 CPA & ESQ Award Winner
8. Volvo Car Group’s Senior Vice President & CIO to Headline TU-Automotive Detroit 2015
9. Altec Sponsors Vision 2015, The TM Group’s 15th Annual Microsoft Dynamics User Conference
10. Power Morcellator Lawyers at Bernstein Liebhard LLP Comment on Insurance Trade Group’s Call for Greater Regulation of Medical Devices
11. Cendyn/ONE™ CRM Receives Trend Setter and Best Overall Value Awards in Info-Tech Research Group’s Vendor Landscape study of CRM Suites for Gaming, Hospitality and Leisure
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:4/27/2017)... Jacksonville, Florida (PRWEB) , ... April 27, 2017 , ... ... qualified candidates. But they will rapidly reject an outdated healthcare executive resume. , “If ... good look at your executive resume and wondering if it’s as ready as you ...
(Date:4/27/2017)... ... April 27, 2017 , ... ... North American CAREGiverSM of the Year for her extraordinary compassion and lifelong dedication ... 60,000 North American professional caregivers for the prestigious award each year – identifying ...
(Date:4/27/2017)... ... ... Offering the purest product of its kind, Swissx Labs AG has launched ... the market has seen before. Swissx uses proprietary strains of hemp plants grown in ... for extraction, to produce its CBD oil--maximizing its benefits for health and wellness. Learn ...
(Date:4/26/2017)... ... April 26, 2017 , ... Jump Technologies, Inc., an ... it has completed a round of funding to accelerate its growth strategies. The ... Granite Capital is a growth equity firm focused on investments in healthcare and ...
(Date:4/26/2017)... ... April 26, 2017 , ... ... to announce the ATA 2017 President’s Awards recipients, comprised of organizations and ... healthcare delivery. , The ATA 2017 President’s Awards recognize individuals and ...
Breaking Medicine News(10 mins):
(Date:4/19/2017)... CRH) (NYSE MKT: CRHM) (the "Company"), announces that it will participate ... the Sheraton Hotel in Toronto, Ontario . ... is scheduled to present on Tuesday, May 2 at 10:00 am. ... the Board, Tony Holler will also attend the event. ... For more details about the ...
(Date:4/19/2017)... Global Surgical Drainage Device Market: Overview ... remove excess liquid and air. The fluid to be ... lymph. Surgical drains are used in a wide variety ... cardiovascular surgery, neurosurgery, plastic surgery etc. Common use of ... of fluid e.g. blood or pus. Surgical drains are ...
(Date:4/19/2017)... 19, 2017  Sorrento Therapeutics, Inc. (NASDAQ: ... company developing new treatments for cancer and other ... its previously announced underwritten public offering of 23,625,084 ... offering price of $2.00 per share, before deducting ... payable by Sorrento.  The net proceeds to Sorrento ...
Breaking Medicine Technology: