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CIGNA Capitulates to Patient Revolt
Date:12/20/2007

kisyan. "We needed help in standing up against this insurance provider, and of course it was the nurses who stepped forward."

In a Dec. 11 letter to CIGNA's transplant department, four UCLA physicians said that Nataline "currently meets criteria to be listed as Status 1A" for a transplant and urged the company to "urgently re-review her case" and their denial. CIGNA said it denied the care because their benefit plan "does not cover experimental, investigational and unproven services," to which the doctors replied, "Nataline's case is in fact none of the above."

On Dec. 14, Hilda Sarkisyan was told by the hospital that a healthy liver was available, but because CIGNA had refused authorization, the family would have had to make an immediate down payment of $75,000 to proceed, an amount the family could not afford.

CNA/NNOC is the nation's largest and fastest-growing union of direct-care RNs, with some 75,000 members in all 50 states.


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SOURCE California Nurses Association
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