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CDC Uses CIBER-Built Solution to Alert Public Health Officials and Public Health Departments
Date:2/25/2008

ations), alert scenarios, and alert events. SOA enables CDCAS to be easily integrated into applications already in use at CDC, regardless of programming language.

Prior to CDCAS, CDC staff notified public health officials of emergency situations via telephone calls and e-mail messages. This method was not effective when large numbers of officials needed to be contacted.

In contrast, CIBER's CDCAS solution is designed to alert thousands of individuals immediately. As CDCAS attempts to contact a recipient, the message is escalated through each recipient's list of communication devices until the message is successfully delivered. The sender of an alert can require recipients to acknowledge receipt of message, and sensitive messages can require recipients to enter a personal identification number (PIN) to confirm their identity prior to the alert being delivered.

CDCAS's other capabilities include the ability to capture responses, provide text-to-speech features, deliver audio messages, transfer calls and return calls, initiate alerts by phone, schedule alerts, and attach documents. The solution also offers detailed reporting and monitoring features, as well as a secure web site enabling message recipients to view and acknowledge alerts. In addition, CDCAS can send and receive cross-jurisdictional alerts, called PHIN Cascade Alerts, with public health members of the Public Health Information Network (PHIN).

"Like all federal government agencies, the CDC is under ever increasing pressure to provide advanced, highly secure emergency communication functionality within the constraints of a limited budget," said Robb Chapman, CDC Program Manager. "CDC Alerting Service provides an enterprise alerting service infrastructure that CDC Centers, Institutes, and Offices (CIOs) can securely integrate with their disparate technologies. CDCAS provides a truly reusable component framework that allows CDC to easily expand communication capabilities with littl
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SOURCE CIBER, Inc.
Copyright©2008 PR Newswire.
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