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Businesses Urged to Sign Up and Celebrate Customer Service
Date:7/3/2009

ustomer Service Week offers the perfect opportunity to recognise individuals' talent, commitment and achievements," says Jo Causon, chief executive of the Institute.

"It's important that we all realise how, by working together and focusing on our customers, we can make a difference for them, our colleagues and our organisations. This week provides organisations with an ideal platform to demonstrate to their customers that they are totally focused on the service they offer them."

To find out more and register for this free event, or for further information go to: www.nationalcustomerserviceweek.com

Notes to Editors:
The Institute of Customer Service is the professional body for customer service whose primary purpose is to lead and raise customer service performance and professionalism.

It is the authoritative voice of customer service and a catalyst for all those whose focus is on the delivery of world-class service experiences.

The Institute is a membership body with a community of more than 350 organisational members - from the private, public and third sectors - and around 7,000 individual members.

For further information, please contact:
Duncan Baker, 01206 216180 or Fiona Brunning, 01206 216199

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