Reward and recognise service excellence during National Customer Service Week - 5-11 October.
London (PRWeb UK) July 3, 2009 -- Companies and organisations throughout the UK are being urged to celebrate the importance of excellent customer service by taking part in National Customer Service Week - 5-11 October.
Employers in all sectors, from the largest business to the corner shop and local authority see the week, which is organised by the Institute of Customer Service, as an ideal time to recognise the efforts and achievements of those working in customer service activities.
In the past these activities have included job swaps between management and staff, fancy dress or food-themed days, talent shows and inviting customers to nominate their customer service champion within an organisation.
The main purpose of the week is to:
"People are working hard, particularly in the current recession and National Customer Service Week offers the perfect opportunity to recognise individuals' talent, commitment and achievements," says Jo Causon, chief executive of the Institute.
"It's important that we all realise how, by working together and focusing on our customers, we can make a difference for them, our colleagues and our organisations. This week provides organisations with an ideal platform to demonstrate to their customers that they are totally focused on the service they offer them."
To find out more and register for this free event, or for further information go to: www.nationalcustomerserviceweek.com
Notes to Editors:
The Institute of Customer Service is the professional body for customer service whose primary purpose is to lead and raise customer service performance and professionalism.
It is the authoritative voice of customer service and a catalyst for all those whose focus is on the delivery of world-class service experiences.
The Institute is a membership body with a community of more than 350 organisational members - from the private, public and third sectors - and around 7,000 individual members.
For further information, please contact:
Duncan Baker, 01206 216180 or Fiona Brunning, 01206 216199
Read the full story at http://www.prweb.com/releases/2009/07/prweb2603654.htm.
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