Navigation Links
BusinessProcessGuidance.com Survey Exposes a Knowledge Worker Productivity Gap
Date:4/15/2010

Increased workloads and complexity outpace efficiency gains and expose businesses to risk

Wakefield, MA (PRWEB) April 15, 2010 -- A recent survey by BusinessProcessGuidance.com of 286 senior executives found that the workload for knowledge workers is increasing faster than the efficiency with which they can get it done. Among the study’s key findings: knowledge workers not only have more to do, but the nature of the work itself is much more complex than it was just three years ago. The majority of respondents reported that their workloads have increased by 25 percent to 50 percent, while their efficiency has only increased 0 percent to 25 percent in the last three years. This trend is affecting companies across the economic spectrum: 54 percent of respondents were from companies with $1 billion or more in revenue.

The struggling economy and the fact that there are fewer people to do the work was the number two reason for the workload increase. The number one reason was the number and complexity of the business processes they have to manage to get their work done. Other top factors included the increased number and complexity of regulatory requirements and software applications.

Knowledge workers are found in nearly every industry and are especially critical in companies that are already complex and highly-regulated, doing work such as processing mortgage loans in banks, processing claims in health insurance and providing customer service in contact centers. The widening gap between the amount and complexity of their work and their ability to get it done is a serious sign that people doing some of the highest-value work in business need help.

Tom Koulopoulos, CEO of DelphiGroup, a leading US high-tech consulting and advisory firm observed, “Knowledge workers face complexity on multiple levels – process, policy, application, and more. They need a solution that can help them navigate all of these levels in real time, so they can keep up with the workload and comply with all the corporate and regulatory requirements. Without a solution, companies are at risk of having their core business processes deteriorate substantially over time.”

Download Information
The full report, “Closing the Knowledge Worker Productivity Gap,” is available free of charge. The survey was conducted in March of 2010 to assess how the work of knowledge workers has changed in the past three years.

About BusinessProcessGuidance.com
BusinessProcessGuidance.com is dedicated to providing expert insight, case studies, articles and research on Business Process Guidance (BPG).

BPG is an innovative way to help people navigate the many layers of complexity in today’s enterprises. From business process management to knowledge management, from CRM to ERP, the applications, policies procedures and processes employees are expected to master are overwhelming. Coping with constant change is also a major source of inconsistency and inefficiency.

BusinessProcessGuidance.com is sponsored by Panviva inc., a leading provider of BPG solutions. For more information, please visit www.BusinessProcessGuidance.com.

###

Read the full story at http://www.prweb.com/releases/2010/04/prweb3865994.htm.


'/>"/>
Source: PRWeb
Copyright©2010 Vocus, Inc.
All rights reserved  

Related medicine news :

1. Kinnser Software Supports HH CAHPS Survey Data Export to Three Approved HH CAHPS Survey Vendors
2. New survey finds grandparents play key role in lives of children with autism
3. Minority Businesses Support Health Care Reform Legislation, According to Survey
4. Recent Survey Reveals That Physicians Overwhelmingly Support Patient Compensation When Harmed
5. St. Jude Ranked the Most Trusted Charity in the U.S. in New Harris Interactive Survey
6. Morehead Associates, Inc. and Child Health Corporation of America (CHCA) Finalize Agreement for Employee and Physician Surveys and Consulting Services
7. Evolution of Life Insurance Industry to Accelerate, Says LOMA Survey
8. Survey May Help Docs Diagnose Mood Disorders
9. Survey Reveals Health Insurance and Access to Care Not So Closely Linked
10. Survey: Toyota owners maintain high overall satisfaction despite recalls
11. Community Pharmacists Rise to Meet Winter Weather Challenges, Survey Finds
Post Your Comments:
*Name:
*Comment:
*Email:
Related Image:
BusinessProcessGuidance.com Survey Exposes a Knowledge Worker Productivity Gap
(Date:2/23/2017)... Angeles, CA (PRWEB) , ... February 23, 2017 , ... ... first two episodes of WE TV’s “Mama June: From Not to Hot,” which will ... TV notable, “Mama” June Shannon, known to millions from the 2012 reality television series, ...
(Date:2/23/2017)... IPSWICH, Mass. (PRWEB) , ... February 23, 2017 ... ... chosen as an approved content provider for the National Institute for Health ... care and social care-related organizations in the National Health Service (NHS) to search, ...
(Date:2/23/2017)... ... February 23, 2017 , ... Pink ... publication where generations converge and explore the world from different perspectives. By providing ... enables readers to gain understanding, increase empathy, and find greater happiness. , ...
(Date:2/23/2017)... NJ (PRWEB) , ... February 23, 2017 , ... ... the pre-eminent publication and community for those in the fight against cancer, has ... important in their success. HRA will release top-line findings in a webinar, ...
(Date:2/23/2017)... ... ... CALNOC, the nation’s first and only nursing quality indicators database today announced ... and Collaboration – in Seattle, WA on October 23, 2017. , Dr. Gary Kaplan ... Seattle since 2000. In addition to his role at Virginia Mason, Dr. Kaplan also ...
Breaking Medicine News(10 mins):
(Date:2/23/2017)... Feb 23, 2017 Research and Markets has ... Analysis and Strategies - 2016" report to their offering. ... The latest research ... drug pricing data and benchmarks in the global Autism Spectrum Disorder ... What are the key drugs marketed for Autism Spectrum ...
(Date:2/23/2017)... -- ITL Limited, ( ASX: ITD ), an innovative diversified healthcare ... ended 31 December 2016 compared with the previous corresponding period. A ... here . Highlights ... Earnings per share of 2.2 cents (Dec 2015: 1.2 ... $15.7m; up 11%) Profit before tax of $2.12m ...
(Date:2/23/2017)... , Feb 23, 2017 Research and Markets ... Analysis and Strategies - 2016" report to their offering. ... The latest research ... pricing data and benchmarks in the global Oesophageal Cancer market. ... What are the key drugs marketed for Oesophageal Cancer and ...
Breaking Medicine Technology: