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BoxTone Delivers Enterprise Mobile User Management for Google Android 2.0 Smartphones
Date:11/10/2009

; Incident Management, designed to proactively warn of pending issues before users call while cutting mean time to repair (MTTR) by 70-80 percent; Problem Management, to proactively tune system performance and resolve chronic issues, reducing costly incidents by 30-40 percent; Service Desk Management, useable by even novice staff to resolve inbound mobile user support calls in less than 3 minutes; and User Self Service deployed as an device application, which enables mobile users to identify and resolve 20+ risks and issues before they lead to missed messages, outages or slow performance.

With its unique user-level approach to mobility management built on patented SmartMP technology, BoxTone delivers a comprehensive approach to mobility management that IT organizations need to maximize the productivity of their cross-platform mobile workforce, while optimizing the balance of service quality, cost and risk.

BoxTone v5.0 is currently available with licensing packages to fit most needs and budgets, including starter packages for smaller organizations. For a price quote, call BoxTone at +1 410-910-3344.
About BoxTone

BoxTone software is trusted by more than 230 of the world's leading enterprises and government agencies, including 70 in the Global 2000, to manage, monitor and support the BlackBerry smartphone platform, and the ActiveSync smartphone platform led by iPhone, Android, Palm Pre and Windows Mobile devices. Built on patented SmartMP(TM) technology and conforming to industry standard ITIL best practices, BoxTone's modular software suite and role-specific consoles enable IT and services organizations to proactively improve mobile performance, reduce support costs and accommodate rapid smartphone growth, all while guaranteeing the high quality of service that mobile users demand. Learn m
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BoxTone Delivers Enterprise Mobile User Management for Google Android 2.0 Smartphones 
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