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Blue Shield of California Launches Online Spanish-Language Service to Help Members Choose a Medical Provider
Date:3/24/2009

asp?gateway=false&language=spanish" target="_new">Busca a un Proveedor Medico or through Blue Shield's existing Spanish language website: https://www.blueshieldca.com/espanol/.

The Busca a un Proveedor Medico service includes provider directories, search functions, a hospital comparison tool, tips for choosing a provider, and third-party resources with quality rating information. Visitors can view helpful information about the physicians in Blue Shield's network, including their years in practice, languages spoken, board certifications and education.

Blue Shield members can also log in to search for providers within their plan and create side-by-side comparisons of different providers that they are considering. The service also includes Blue Shield's powerful Performance Profile tool, which provides fast online access to independent information about clinical quality scores, efficiency indicators and patient satisfaction scores for hospitals, as well as HMO medical groups and IPAs.

The new service is the latest in a long line of innovations Blue Shield of California has created for the Spanish-speaking population of the state. Other services include Spanish-speaking customer service representatives, key plan information documents in Spanish, community outreach programs, and Access Baja - Blue Shield's cross-border coverage program in Mexico.

Background on Blue Shield of California

Blue Shield of California, an independent member of the Blue Shield Association, is a not-for-profit he
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SOURCE Blue Shield of California
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