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Blue Cross of California Reaches Out to Members Impacted by Southern California Fires
Date:10/26/2007

WOODLAND HILLS, Calif., Oct. 26 /PRNewswire/ -- In addition to a $50,000 donation made earlier this week from the Blue Cross of California Foundation to the American Red Cross to aid in the disaster relief in Southern California, Blue Cross announced today several additional actions they are taking to assist members affected by the fires:

Blue Cross of California Employee Assistance Program (EAP): The Blue Cross EAP is offering free counseling services for the next 30 days to all Blue Cross members throughout the impacted area. Services include access to a resource rich website and telephonic consultations with professional counselors. In addition, they offer face-to-face consultations. The EAP program is available 24 hours a day by calling toll free 877-208-8240, or members can visit the website at http://www.bluecrossca.com/youreap and enter "fires".

Prescriptions: Blue Cross members may have left their homes without their prescriptions or they may have been damaged during this disaster. While many prescriptions are refillable on a 30 day cycle, Blue Cross is providing a one- time 30-day supply override on affected members' prescriptions. This will enable members to refill their prescriptions now, even if it is not due at this time.

For members in the impacted communities who participate in the Blue Cross mail order prescription program, Blue Cross is checking in advance of shipping, that the member will be able to receive their mail order. They will re-route orders as needed at no charge to the members. Members who cannot get to their homes to receive their mail prescriptions but feel the medication was sent prior to the fires occurring are encouraged to contact their local post office for details of where mail for their area is being deposited at this time.

Member Medical Claims: During this time, many clinics and other medical facilities have been closed. In addition m
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SOURCE Blue Cross of California
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