members can obtain immediate access to care.
-- Prescription Assistance -- For prescriptions, certain procedures will
be temporarily waived for displaced members. Early refills and
duplicate requests by members will be honored upon request.
-- If requested by members, mail order prescriptions will be shipped
overnight at no additional charge.
-- Mail order deliveries will be attempted at alternate addresses, if
-- Mail order prescriptions can be filled at retail pharmacies.
-- The member co-payment for replacement medications will be waived
-- We will provide directions and assistance on how to transfer
prescriptions to other retailers and from mail order to retail.
-- Member Services Hotlines
-- Texas: 800-521-2227 (or visit http://www.bcbstx.com)
-- Louisiana: 800-495-BLUE (2583) -- (Customer Service Center is
currently closed. Members must call the Texas number above until
the Louisiana center re-opens or visit
-- Mississippi: 800-942-0278
-- Alabama: 800-292-8868
-- Florida: 800-FLA-BLUE (352-2583)
Blue Cross and Blue Shield of Texas -- the only statewide,
customer-owned health insurer in Texas -- is the largest provider of health
benefits in the state, working with nearly 40,000 physicians and 400
hospitals to serve 4 million members in all 254 counties. Blue Cross and
Blue Shield of Texas is a Division of Health Care Service Corporation
(HCSC), the country's largest customer-owned health insurer and fourth
largest health insurer overall. HCSC is a M
|SOURCE Blue Cross and Blue Shield of Texas|
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