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Blue Cross and Blue Shield of Texas Prepared to Assist Members Affected by Hurricane Gustav
Date:9/2/2008

ferral requirements will be waived so that

members can obtain immediate access to care.

-- Prescription Assistance -- For prescriptions, certain procedures will

be temporarily waived for displaced members. Early refills and

duplicate requests by members will be honored upon request.

-- If requested by members, mail order prescriptions will be shipped

overnight at no additional charge.

-- Mail order deliveries will be attempted at alternate addresses, if

requested.

-- Mail order prescriptions can be filled at retail pharmacies.

-- The member co-payment for replacement medications will be waived

upon request.

-- We will provide directions and assistance on how to transfer

prescriptions to other retailers and from mail order to retail.

-- Member Services Hotlines

-- Texas: 800-521-2227 (or visit http://www.bcbstx.com)

-- Louisiana: 800-495-BLUE (2583) -- (Customer Service Center is

currently closed. Members must call the Texas number above until

the Louisiana center re-opens or visit

http://www.bcbsla.com/web/reddotcm/html/default.asp.)

-- Mississippi: 800-942-0278

-- Alabama: 800-292-8868

-- Florida: 800-FLA-BLUE (352-2583)

Blue Cross and Blue Shield of Texas -- the only statewide, customer-owned health insurer in Texas -- is the largest provider of health benefits in the state, working with nearly 40,000 physicians and 400 hospitals to serve 4 million members in all 254 counties. Blue Cross and Blue Shield of Texas is a Division of Health Care Service Corporation (HCSC), the country's largest customer-owned health insurer and fourth largest health insurer overall. HCSC is a M
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SOURCE Blue Cross and Blue Shield of Texas
Copyright©2008 PR Newswire.
All rights reserved

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