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Blue Cross Earns Highest National NCQA Accreditation Status for Quality Service and Care
Date:3/25/2009

"Excellent" rating reserved for best health plans in the country

EAGAN, Minn., March 25 /PRNewswire-USNewswire/ -- Blue Cross and Blue Shield of Minnesota announced today that it has earned the highest possible accreditation status of "Excellent" for health plans by the National Committee on Quality Assurance (NCQA). Based in Washington, D.C., NCQA is a private 501(c)(3) non-profit organization dedicated to driving improvement throughout the health care system. Its voluntary accreditation audits are conducted by teams of physicians and managed care experts, with the results made available to purchasers, regulators and consumers via the NCQA web site (reportcard.ncqa.org).

"NCQA's Excellent Accreditation status is reserved for the best health plans in the nation," said NCQA President Margaret E. O'Kane. "It is only awarded to those plans that meet or exceed NCQA's rigorous requirements for consumer protection and quality improvement and deliver excellent clinical care."

Blue Cross earned the Excellent Accreditation for two lines of business: its commercial preferred provider organization (PPO) plans and Medicaid-based health maintenance organizations (HMOs). The 2009 accreditation is valid for three years; both lines of business had received the highest possible rankings following the last NCQA accreditation in 2006.

NCQA accreditation performance results for Blue Cross are publicly reported in five categories:

  • Access and service for members
  • Qualified providers
  • Staying healthy (programs and activities for maintaining good health and early detection of illness)
  • Getting better (programs and activities for recovering from an illness)
  • Living with illness (programs and activities for chronic conditions)
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SOURCE Blue Cross and Blue Shield of Minnesota
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