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Blue Cross Blue Shield of Massachusetts Honors Health and Education Services, Inc. with its Third Health Care Excellence Award at Annual Quality Forum
Date:10/30/2009

esterol, and diabetes, among other conditions.

HES achieved profound results through the HAIP initiative, including:

 
  • Increased access to routine primary care by 70%
  • Reduced emergency department utilization by 42%
  • Decreased psychiatric hospitalizations and cost by 75%, as compared to those not in HAIP

"Affordability continues to be at the epicenter of the national and statewide debate on the future of health care," said Cleve Killingsworth, CEO of BCBSMA. "Organizations like Health & Education Services are integral in transforming the health care delivery system. HES' Health Access and Integration Program is an inspirational model for improving the health of patients with serious mental illness while helping to reduce health care costs."

Those who received primary care through this program were also more likely to believe a professional could help with medical problems, and to believe diet, exercise and avoidance of substances such as tobacco and alcohol, would positively affect their health. Individuals were also less likely to think that adverse medical events would occur in the future. These factors reflect a shift in self-empowerment that may prove critical to making health care truly accessible to people living with and recovering from SMI in a cost-effective way.

"HES' Health Access and Integration Program promotes a universal sense of health care empowerment to an underserved population," said Paul O'Shea, President and CEO of Health & Education Services, Inc. "Through this program we have witnessed the power of rehabilitation and
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Blue Cross Blue Shield of Massachusetts Honors Health and Education Services, Inc. with its Third Health Care Excellence Award at Annual Quality Forum 
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