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Blue Cross Blue Shield of Hawaii and American Well Bring Online Care to the State of Hawaii
Date:6/18/2008

First health plan in nation to offer Online Care to consumers

HONOLULU, BOSTON and SAN FRANCISCO, June 18 /PRNewswire/ -- AHIP Institute 2008 -- American Well(TM) and the Hawaii Medical Service Association (HMSA), Blue Cross Blue Shield of Hawaii, today announced a comprehensive agreement for the purchase and deployment of American Well's Online Healthcare Marketplace(TM) platform, which will allow HMSA to offer online care services to 1.3 million people in the state of Hawaii.

The platform will allow credentialed healthcare providers from HMSA's network to make themselves available for online and phone consultations at their discretion, any time, from any location, and for as long as they choose. Eligible consumers, both HMSA members and nonmembers, will have immediate live access to such providers without scheduling appointments or leaving home. The ensuing interaction will allow providers to review relevant patient information, speak with and see the patients, prescribe medications as appropriate, and suggest follow-up care. This on-demand interaction between members and providers will be under the advisement of the patient's care coordinator, namely their primary care physician.

"We are committed to providing our community with the most convenient and effective care possible. By providing immediate, secure and private access to primary and specialty care, we are improving access to care for our members and extending care to nonmembers, including remote, underinsured and uninsured populations," said Michael Gold, chief operating officer of HMSA.

"We are proud to partner with HMSA to provide the people of Hawaii access to Online Care. In realizing our collaborative vision, HMSA is leading major transformation in U.S. healthcare," said Ido Schoenberg, M.D., CEO of American Well Corporation. "Together, we are bringing affordable and convenient quality healthcare to people's homes."

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SOURCE American Well
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