Navigation Links
Better Business Bureau Selects Language Line Services for New Language Access Program
Date:7/7/2009

MONTEREY, Calif., July 7 /PRNewswire/ -- In an effort to better serve consumers and constituent organizations, Better Business Bureau (BBB) has chosen leading interpretation and translation provider Language Line Services to implement a language access program allowing for instant communication in more than 175 languages.

"Nearly 23 million people in this country are considered to have limited English proficiency, a segment of the population that is often exploited by companies that employ predatory tactics to take advantage of language barriers," said Louis Provenzano, Language Line Services President and COO. "I commend the Better Business Bureau for their commitment to protecting the rights of all consumers, regardless of language, and am proud they chose Language Line Services to deliver this language access program."

By using Language Line Services' over-the-phone interpreters, BBB will now offer limited-English-proficient consumers the ability to file complaints and communicate with BBB in their own languages. In addition, BBB's multilingual call centers will field calls from consumers in more than 175 languages ranging from Spanish to Fukienese.

According to Stephen Cox, Vice President of Communications for the Council of Better Business Bureaus, enhanced language capabilities were necessary to best serve the growing limited-English-speaking population. Cox noted that the U.S. Census Bureau's most recent reports show the country's foreign-born population has reached an all-time high of 38.1 million, and predicts that combined ethnic minorities will become the majority of the country's population by 2042 as a result of immigration.

Language Line Services will also provide document translation and web localization services to BBB, making the BBB's published resources for consumers and businesses available in Spanish, with more languages planned as needed.

"Limited English speakers own an increasingly growing share of buying power in the United States, yet were previously met with difficulty when trying to resolve consumer-related issues," added Provenzano. "Now, these customers can feel comfortable knowing that, if needed, they can report issues, present complaints, or seek assistance from the Better Business Bureau in their preferred languages."

About Language Line Services

Language Line Services, the global leader in telephone interpreting and language solutions, serves clients in government, health care, telecom, financial services, insurance and many other industries by quickly connecting them to their customers, patients and sales prospects in over 175 spoken languages as well as American sign language and Mexican Sign Language. Growth of the language interpreting industry has soared with increased immigration and government regulatory policies mandating that organizations provide services to limited English speakers in their own languages. Language Line Services is recognized as a trusted partner to thousands of clients throughout the United States, Canada and the United Kingdom, providing access to the industry's fastest language interpreting service at highly competitive rates. For more information about Language Line Services' suite of telephone and video interpreting, document translation, interactive software-based translation, interpreter training and certification programs, please call +1 (800) 752-6096 or visit http://www.languageline.com.

    Media Contacts:

    Dale Hansman
    dhansman@languageline.com
    831-648-7436

    Julie Jimenez
    Julie.Jimenez@rbbpr.com
    305-461-5794

This release was issued through eReleases(TM). For more information, visit http://www.ereleases.com.


'/>"/>
SOURCE Language Line Services
Copyright©2009 PR Newswire.
All rights reserved

Related medicine news :

1. Physics research with atomic force microscope could lead to better health care
2. Rare sheep could be key to better diagnostic tests in developing world, says Stanford study
3. Predicting the return of prostate cancer: New Johns Hopkins study betters the odds of success
4. The decision about the incision: Is midline or transverse better for abdominal surgery?
5. Look Good...Feel Better and OPI Celebrate 20 Years of Helping Women Cope With Cancer
6. Messages Heard Better in the Right Ear
7. Health care outcome boost needs better studies
8. Death at Assisted Living Facility Points to Desperate Need for Better Regulations from the State
9. Asthma Discovery May Lead to Better Treatments
10. Oncology Care Quality Improvement Program Introduced by Bipartisan Coalition Dedicated to Better Cancer Care Nationwide
11. Playing video games for better, not worse
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:10/13/2017)... ... 13, 2017 , ... Lori R. Somekh, founder of the Law Office ... of elder law and special needs planning attorneys. “Membership in ElderCounsel helps our office ... forum to network with elder law attorneys nationwide,” said Somekh. , ElderCounsel ...
(Date:10/13/2017)... ... 2017 , ... The Visiting Nurse Association (VNA) of Somerset Hills is proud ... and unique items from across the nation, this holiday-themed event will raise funds and ... the VNA. The boutique will be open Saturday, November 4 (10:00 a.m. – ...
(Date:10/13/2017)... ... October 13, 2017 , ... Yisrayl Hawkins, Pastor and Overseer at The House ... most popular and least understood books in the Holy Scriptures, Revelation. The Book of ... baffled scholars for centuries. Many have tossed it off as mere rubbish, but Yisrayl ...
(Date:10/13/2017)... ... ... “The Journey: From the Mountains to the Mission Field”: the story of a ... “The Journey: From the Mountains to the Mission Field” is the creation of published ... all ages and currently teaches a class of ladies at her church, which she ...
(Date:10/12/2017)... ... October 12, 2017 , ... CitiDent ... sleep apnea using cutting-edge Oventus O2Vent technology. As many as 18 million ... by frequent cessation in breathing. Oral appliances can offer significant relief to about ...
Breaking Medicine News(10 mins):
(Date:9/13/2017)... 13, 2017   OrthoAtlanta has been named the ... Host Committee (AFHC) for the 2018 College Football Playoff (CFP) ... at Mercedes-Benz Stadium in Atlanta, Georgia . ... "I,m In" campaign, participating in many activities leading up to, ... ...
(Date:9/12/2017)... , Sept. 12, 2017  Consumer reviews on the independent review ... as the number one company for hearing aids, ranking it higher ... other brands. ... Named #1 by Consumers For Hearing Aids ... Embrace Hearing is an online store that provides high performance, state-of-the-art, ...
(Date:9/9/2017)... ... ... Monday, September 18 th .The Brain Tumor Foundation (BTF) begins a week-long ... BTF,s Mobile MRI Unit – a 70 Ft. ... brings its nationwide initiative, the Road to Early Detection Sponsor-A-City Campaign to ...
Breaking Medicine Technology: