FOXBORO, Mass., Oct. 16 /PRNewswire/ -- Axeda Corporation, the secure remote service and support company today announced that McKesson Automation, a division of McKesson Corporation (NYSE: MCK), has selected the Axeda(R) ServiceLink solution for remote service of its automation technologies for hospitals, which ensure safety and accuracy throughout the medication use process.
In addition to proactive monitoring, the Axeda(R) Software Management application will be used to remotely deliver product updates, features, and patches -- allowing the automation equipment to operate at peak performance, while reducing the cost and complexity of the software distribution process.
"Our products are deployed in sensitive patient environments so security and availability is critical to our customers," said Bernie Reese, VP of Operations, McKesson Automation Solutions. "The Axeda solution allows us to provide even higher levels of uptime for our products by reducing the amount of time they need to be offline for product updates -- it's a win-win for us and our customers."
Axeda has delivered remote service solutions to over 20 of the world's leading medical /life science manufacturers. Axeda ServiceLink enables companies to securely monitor the health and performance of their products from anywhere in the world, while helping them comply with industry regulations such as HIPAA and 21 CFR Part 11.
"We have had significant success in the medical device market where
downtime is expensive and disruptive to patient care," said Dale Calder,
president and CEO, Axeda. "The inherent security of our product allows for
faster deployment in environments with stringent security requirements --
resulting in an accelerated
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