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Avon-ISI Launches New Web Site, Toll-free Technical Support Line; Introduces ISI as Fire Market Brand
Date:12/10/2008

LAWRENCEVILLE, Ga., Dec. 10 /PRNewswire/ -- Avon-ISI recently announced the launch of its new Web site, www.avon-isi.com , as part of the newly released Web site from Avon Rubber p.l.c., the parent company of Avon-ISI. Avon Rubber and its subsidiaries now share a common look and feel with linked Web pages, while also maintaining each division's unique market focus.

The Avon-ISI Web site has a user-friendly layout with information organized into categories, including "market solutions," "product solutions" and "articles and press." Each product is organized into tabbed information, such as descriptions, approvals, user focus, features and options that viewers can select. Many of the company's flagship products -- including the Viking Z Seven self-contained breathing apparatus (SCBA) -- can now be viewed from all sides, due to the rotating 360-degree photography. Users can also stop the animation to read about a specific product feature.

The site's homepage features an online warranty registration form to make registering products fast and easy. Soon, a password-protected distributor extranet will be launched, enabling Avon-ISI distributors to access proprietary information.

In addition to its new Web site, Avon-ISI has expanded its technical support services to include a new toll-free line, offering convenient support to its customers in the field. The new number, 866-798-8539, will be answered 8 a.m. to 5 p.m. EST. An updated phone system automatically routes calls to technical support staff, ensuring callers connect with a live person. If all technical support staff members are assisting other callers, the caller will have the option to speak with a customer service representative or leave a voicemail message.

ISI: The fire market brand of Avon-ISI

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SOURCE Avon Rubber p.l.c.
Copyright©2008 PR Newswire.
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