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AvePoint Enhances User Productivity and Customer Relationship Management with AvePoint Timeline Enterprise
Date:9/10/2013

Jersey City, NJ (PRWEB) September 10, 2013

AvePoint, the leader in governance, compliance, and management solutions for social enterprise collaboration platforms, announced today the general availability of AvePoint Timeline Enterprise for Microsoft Dynamics, designed for managing CRM activity while improving user productivity and customer communications.

All organizations use their CRM systems differently to support their unique business processes. AvePoint Timeline Enterprise enables administrators to manage and organize their records based on how their organization uses CRM as well as the user’s role, providing for better control of the information that the CRM users see by keeping it business specific.

AvePoint Timeline Enterprise enhances user productivity and customer relationship management by allowing organizations to:

  •     View and Manage CRM Activity on the Go – Swiftly load, navigate, and browse all activities associated with out of the box or custom records on your mobile device
  •     Improve CRM User Productivity – Customize AvePoint Timeline Enterprise views for various roles in your organization to better support their visibility into, and interaction with, customers or business processes
  •     Enhance Customer Communications – Quickly access customer contact information and utilize Microsoft Lync or Skype integration to place calls directly from AvePoint Timeline
  •     Optimize CRM Record Management – Mark important actions, events, or milestones within an account to better track activity cycles, effectiveness, and response times, and ensure the most up-to-date information i
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