Navigation Links
Are the Cops Now Competing With Disney?
Date:4/7/2010

A police chief insists that his department "competes" with FedEx, Disney, Marriott, Neiman Marcus, Dell, and Home Depot. Is he right or wrong?

(PRWEB) April 7, 2010 -- It sure looks that way based upon a leadership presentation to the South Carolina’s Criminal Justice Academy’s annual Police Chiefs’ workshop this morning.

Chief Lance Crowe of the Traveler’s Rest Police Department used points from the Wall Street Journal Bestseller Inside the Magic Kingdom: Seven Keys to Disney’s Success as a basis for his presentation to fellow police chiefs from around South Carolina.

“I have to confess that until I read the book, I would never have thought that a police department had ‘competition,’” says Chief Crowe, “but the fact of the matter is that our ‘competition’ is anyone our citizens compare us to. How we treat them compared with how Disney treats them is certainly one comparison.” Crowe noted that while receiving a traffic ticket was certainly different than visiting Space Mountain, there is a lot more to someone’s experience than just the ticket or just Space Mountain.

“One of the key points I took away from reading Inside the Magic Kingdom – and I’ve now read it four times – is that it’s the total experience that’s the differentiator for a police department, a governmental unit, a trade or professional association, a sales rep, or a multinational corporation. Because people have experience with all of those, the interactions create high expectations of how they should be treated.”

“This point was really brought home to me when I went to www.tomconnellan.com and found the author had keynoted meetings for FedEx, Marriott, Dell, Neiman Marcus, Home Depot, the military, and Fortune Magazine,” Crowe continued. I figured if his guidance helped them do a better job, it would work for us. So thanks to a donor, every member of our department now has a copy of Inside the Magic Kingdom and we’re using it as a guide. We’re using it to show how Disney’s magic can just as easily work for a police department in Travelers Rest, SC as it can for FedEx or Dell.

Ensconced in South Carolina's northern Greenville, Travelers Rest sits at the feet of the Blue Ridge Mountains, yet is only a few hours from the Atlantic Ocean. Originally home to several Indian tribes, including the Catawba, the Creek, and the Cherokee, Travelers Rest gained fame as a stopover for weary travelers and livestock drovers. Hence the town’s name of Travelers Rest, boasting a colorful history dating back to America's early years. (www.travelersrestsc.com)

Connellan is a New York Times Bestselling Author and frequent keynote speakers for corporations and associations. (www.tomconnellan.com)

For release on April 8, 2010.
Contact: Chief Lance Crowe
Telephone Number: 864-834-9029
URL: www.trpolice.com

###

Read the full story at http://www.prweb.com/releases/2010/04/prweb3847354.htm.


'/>"/>
Source: PRWeb
Copyright©2010 Vocus, Inc.
All rights reserved

Post Your Comments:
*Name:
*Comment:
*Email:
(Date:10/13/2017)... Nevada (PRWEB) , ... October 13, 2017 , ... ... Hemp CBD Oil utilizing Purzorb™ technology. Applying the Purzorb™process to full spectrum CBD oil ... required and providing a CBD form that can be easily incorporated into liquid products, ...
(Date:10/13/2017)... ... October 13, 2017 , ... Lori R. Somekh, founder of the Law ... organization of elder law and special needs planning attorneys. “Membership in ElderCounsel helps our ... a forum to network with elder law attorneys nationwide,” said Somekh. , ...
(Date:10/13/2017)... LUIS OBISPO, Calif. (PRWEB) , ... October 13, 2017 , ... ... Alzheimer’s or dementia. However, many long-term care insurance companies have a waiver for care ... is the 90-day elimination period, when the family pays for care, is often waived, ...
(Date:10/13/2017)... York, NY (PRWEB) , ... October 13, 2017 , ... ... influential people in business to advocate for action towards gender equality at their inaugural ... views from around the globe, and reached a social audience of over 3 million. ...
(Date:10/13/2017)... Texas (PRWEB) , ... October 13, 2017 , ... Yisrayl ... this week that explains one of the most popular and least understood books in ... like cryptic and puzzling descriptions that have baffled scholars for centuries. Many have tossed ...
Breaking Medicine News(10 mins):
(Date:9/28/2017)... CHICAGO , Sept. 28, 2017 Hill-Rom ... quarter 2017 earnings conference call and webcast on Friday, ... 8:00 a.m. (EDT) and ending at approximately 8:30 a.m. ... to discussing the company,s 2017 financial performance and guidance ... growth opportunities, initiatives to enhance operational performance, and long-range ...
(Date:9/25/2017)...  EpiVax, Inc., a leader in the fields ... announced the launch of EpiVax Oncology Inc., a ... cancer vaccines. EpiVax has provided $500,000 in seed ... technologies to the new precision immunotherapy venture. Gad ... as Chief Executive Officer. Gad brings over 25 ...
(Date:9/19/2017)... , Sept. 19, 2017   ZirMed Inc ., ... analytics, today announced that it has been ranked #1 by ... Black Book™ Rankings 2017 User Survey. ZirMed was recognized ... for large hospitals and medical centers over 200 beds and ... Book,s healthcare technology user survey history. ...
Breaking Medicine Technology: