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Are Organizations Living On the Collaboration Edge?
Date:11/29/2013

to many different architectures and scenarios:

Active and passive device recording solutions: integration with Cisco Unified Presence for IM recording; connection to MediaSense; direct recording interface towards Cisco gateways and border elements, like CUBE; video and telepresence recording capabilities.These are all elements of a complete Collaboration Recording solution for borderless UC networks.

Let's take the example of the new Intelligent Proximity scenarios, that will encourage users to use mobile and desk phones seamlessly together. How does an organization record those with a legacy TDM or a simple solution from a traditional VoIP recorder vendor?

The first phone to support it is the Android-based Cisco DX650 desk phone, which Verba can record using our centralized call recording technology. The Verba solution will record mobile call legs using streams from Cisco gateways or the CUBE, it can record desktop call legs from the phone device, so all streams will be covered one way or the other using one of the recording engines in Verba's product. If instant messages are also sent during the communication session those will be captured using our CUPS integration. Escalating into a video conversation? With the new video forking feature, Verba can also just pick it up from the CUBE solution.

When organizations introduce the Collaboration Edge, there is no way back, they will need a Collaboration Recording solution to stay compliant.

Over the last 12 years, Verba has been closely following the Cisco development roadmap before the official product announcements and are constantly testing new technologies in our lab.

About Verba Technologies

Verba Technologies is a leading provider of Call Recording and Video Recording solutions for Unified Communications platforms. Founded by industry veterans from the call recording and unified communications fields, Verba introduces a new set of standards and a diff
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