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Are Organizations Living On the Collaboration Edge?
Date:11/29/2013

London, United Kingdom (PRWEB) November 29, 2013

External communications that had to be recorded for compliance reasons are now shifting completely to a next generation borderless UC infrastructure, where the concept of inside and outside of the organization becomes a more and more blurred and virtual line. Let's look at the new Cisco collaboration products and how Verba helps organizations stay compliant using these products.

As part of the Cisco’s Collaboration Edge Architecture, solutions are now added that use Transport Layer Security to help secure unified communications outside the borders of the company and work with Cisco product families like Jabber and TelePresence.

Cisco Expressway - a new gateway that will allow IT teams to extend Unified Communications tools to beyond traditional company boundaries - to mobile and homeworkers, for example. No VPN (Virtual Private Network), or password or device registration is required. Expressway will be available in December.

Jabber Guest - plugs into Expressway and enables companies to extend secure, controlled access to enterprise collaboration tools to third parties: Contractors, partners, customers and so forth.

Intelligent Proximity - this will enable employees to link their mobile phones with their desk phones, so that they can switch call already in progress between the two, as well as export contacts and call histories from their mobiles onto their desk phone.

The new Cisco Expressway and Cisco Jabber Guest products are a great opportunity to extend collaboration to parties outside the border of an organization. However, this leads to a change in an organization's legal compliance environment.

Where does an organization record calls and in general the UC communications? What is inside? What is outside the organization? At Verba, the answer to this question is in our suite of recording technologies, that can be applied
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