Navigation Links
Announcing the Evolution of Provider Placement Methodology – EPIC Connections
Date:3/9/2010

EPIC Connections (EPIC) provides customer contact solutions to clients, connecting them with the best-in-class partners around the world, delivering the ultimate experience in service and support for their customers.

(PRWEB) March 9, 2010 -- Customer contact provider has a different connotation today than the decades old call center depiction. Clients today view the opportunity to outsource their customer contact initiatives as a way to build brand loyalty, deliver higher levels of customer satisfaction, and maximize customer retention. EPIC Connections (EPIC) works with their clients to identify and select the contact center provider that best fits their needs. The ability to evaluate the client’s requirements, deliver results beyond expectations, and work to provide a partnership and strategy to strengthen their customers’ connections represents the core of EPIC’s business model.

“Contact throughout the entire customer lifecycle is a critical success factor for businesses today,” says Bill Pieper, President and Founder of EPIC Connections. ”The ability of an organization to communicate effectively utilizing the customer’s preferred method of contact is equally important. The due diligence necessary to select the best method requires a significant investment in time and resources. EPIC can significantly reduce these investments by offering proven placement methods, with services delivered by best-in-class providers.”

EPIC’s provider placement methodology is derived from years of experience in the business process outsourcing industry and has allowed clients to benefit in the expertise, core competency, and proven track record of success of finding a valued partner relationship time and again.

EPIC’s footprint allows for the support needed for domestic, near-shore and offshore support, as well as multilingual programs. No matter the size or budget of the proposed initiative, the EPIC Team will assist in the evaluation and decision-making process to ensure the right customer contact partner is selected to achieve the desired goals.

About EPIC Connections

EPIC assists companies with their customer contact initiatives by assessing their goals and objectives and aligning those with the partner(s) that best suits their overall requirements. EPIC’s mission is to provide superior customer service and sales support that will build brand loyalty, customer satisfaction, and profitability, while allowing our clients to focus on their core business. The EPIC Team takes the guesswork out of choosing the right customer contact provider and aligns clients with the partner that best fits their needs.

For more information visit www.epicconnect.com or contact Ryan Brummond, rbrummond(at)epicconnect(dot)com, or (402) 504-9618.

# # #

Read the full story at http://www.prweb.com/releases/2010/03/prweb3692174.htm.


'/>"/>
Source: PRWeb
Copyright©2010 Vocus, Inc.
All rights reserved

Related medicine news :

1. Announcing the Newest and Most Anticipated Product of the Year: Coming Feb 24th
2. Announcing New Book 'Ultimate Procrastination Cure', with a Significantly Different Approach to Stop Procrastinating
3. Announcing the Launch of a New Workshop and Forum for Parents of Disabled Children
4. Abortion, Bishops, and Healthcare: Announcing Deaf at the Cathedral Tour in Nine States.
5. Announcing: Millennium Place, Transitional Downtown Living for Women With Eating Disorders
6. Shamir Optical Industry Ltd. to Host Conference Call Announcing Second Quarter of 2009 Earnings Results
7. Notice Begins Announcing Pendency of a Class Action Regarding MetLife
8. Announcing the Launch of Chemo-Couture.com
9. Little Harbor Publishing Announcing Release of Manning Up In Alaska by Dick Drechsler
10. Shamir Optical Industry Ltd. to Host Conference Call Announcing First Quarter of 2009 Earnings Results
11. Shamir Optical Industry Ltd. to Host Conference Call Announcing Fourth Quarter and Year End 2008 Earnings Results
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:6/24/2016)... ... ... a crisis. Her son James, eight, was out of control. Prone to extreme mood shifts ... upset him, he couldn’t control his emotions,” remembers Marcy. “If there was a knife ... and say he was going to kill them. If we were driving on the ...
(Date:6/24/2016)... ... June 24, 2016 , ... Comfort Keepers® of San Diego, CA is excited ... To Recovery® program to drive cancer patients to and from their cancer treatments. ... highest quality of life and ongoing independence. Getting to and from medical treatments ...
(Date:6/24/2016)... (PRWEB) , ... June 24, 2016 , ... ... Living, is proud to recognize Dr. Barry M. Weintraub as a prominent plastic ... most beautiful women in the world, and the most handsome men, look naturally ...
(Date:6/24/2016)... ... June 24, 2016 , ... Venture Construction Group (VCG) sponsors ... on June 20th at the Woodmont Country Club at 1201 Rockville Pike, Rockville, Maryland, ... to helping service members that have been wounded in battle and their families. Venture ...
(Date:6/24/2016)... ... 24, 2016 , ... To succeed under value-based payments, healthcare ... unsure how to move forward, given the need to sustain current operations. PYA ... to an organization’s specific needs. , PYA Principal Martie Ross states, “Healthcare providers ...
Breaking Medicine News(10 mins):
(Date:6/23/2016)... -- Research and Markets has announced the addition ... - Forecast to 2022" report to their offering. ... to date financial data derived from varied research sources to ... potential impact on the market during the next five years, ... of sub markets, regional and country level analysis. The report ...
(Date:6/23/2016)... Research and Markets has announced the addition of ... their offering. The current ... environment for MedImmune to enter. The US ageing population creates ... drive considerable growth for effective anti-influenza medications. The introduction of ... but development is still in its infancy. ...
(Date:6/23/2016)... , , , WHEN: ... , , , , LOCATION: , , , Online, with ... , EXPERT PANELISTS:  , , , Frost & Sullivan,s Global Vice ... Senior Industry Analyst, Divyaa Ravishankar and Unmesh Lal, Program Manager , ... industry is witnessing an exceptional era. Several new demand spaces, such ...
Breaking Medicine Technology: