Navigation Links
Announcing the Evolution of Provider Placement Methodology – EPIC Connections
Date:3/9/2010

EPIC Connections (EPIC) provides customer contact solutions to clients, connecting them with the best-in-class partners around the world, delivering the ultimate experience in service and support for their customers.

(PRWEB) March 9, 2010 -- Customer contact provider has a different connotation today than the decades old call center depiction. Clients today view the opportunity to outsource their customer contact initiatives as a way to build brand loyalty, deliver higher levels of customer satisfaction, and maximize customer retention. EPIC Connections (EPIC) works with their clients to identify and select the contact center provider that best fits their needs. The ability to evaluate the client’s requirements, deliver results beyond expectations, and work to provide a partnership and strategy to strengthen their customers’ connections represents the core of EPIC’s business model.

“Contact throughout the entire customer lifecycle is a critical success factor for businesses today,” says Bill Pieper, President and Founder of EPIC Connections. ”The ability of an organization to communicate effectively utilizing the customer’s preferred method of contact is equally important. The due diligence necessary to select the best method requires a significant investment in time and resources. EPIC can significantly reduce these investments by offering proven placement methods, with services delivered by best-in-class providers.”

EPIC’s provider placement methodology is derived from years of experience in the business process outsourcing industry and has allowed clients to benefit in the expertise, core competency, and proven track record of success of finding a valued partner relationship time and again.

EPIC’s footprint allows for the support needed for domestic, near-shore and offshore support, as well as multilingual programs. No matter the size or budget of the proposed initiative, the EPIC Team will assist in the evaluation and decision-making process to ensure the right customer contact partner is selected to achieve the desired goals.

About EPIC Connections

EPIC assists companies with their customer contact initiatives by assessing their goals and objectives and aligning those with the partner(s) that best suits their overall requirements. EPIC’s mission is to provide superior customer service and sales support that will build brand loyalty, customer satisfaction, and profitability, while allowing our clients to focus on their core business. The EPIC Team takes the guesswork out of choosing the right customer contact provider and aligns clients with the partner that best fits their needs.

For more information visit www.epicconnect.com or contact Ryan Brummond, rbrummond(at)epicconnect(dot)com, or (402) 504-9618.

# # #

Read the full story at http://www.prweb.com/releases/2010/03/prweb3692174.htm.


'/>"/>
Source: PRWeb
Copyright©2010 Vocus, Inc.
All rights reserved

Related medicine news :

1. Announcing the Newest and Most Anticipated Product of the Year: Coming Feb 24th
2. Announcing New Book 'Ultimate Procrastination Cure', with a Significantly Different Approach to Stop Procrastinating
3. Announcing the Launch of a New Workshop and Forum for Parents of Disabled Children
4. Abortion, Bishops, and Healthcare: Announcing Deaf at the Cathedral Tour in Nine States.
5. Announcing: Millennium Place, Transitional Downtown Living for Women With Eating Disorders
6. Shamir Optical Industry Ltd. to Host Conference Call Announcing Second Quarter of 2009 Earnings Results
7. Notice Begins Announcing Pendency of a Class Action Regarding MetLife
8. Announcing the Launch of Chemo-Couture.com
9. Little Harbor Publishing Announcing Release of Manning Up In Alaska by Dick Drechsler
10. Shamir Optical Industry Ltd. to Host Conference Call Announcing First Quarter of 2009 Earnings Results
11. Shamir Optical Industry Ltd. to Host Conference Call Announcing Fourth Quarter and Year End 2008 Earnings Results
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:10/13/2017)... ... October 13, 2017 , ... Lori R. Somekh, founder of ... ElderCounsel, a national organization of elder law and special needs planning attorneys. “Membership in ... It also provides a forum to network with elder law attorneys nationwide,” said Somekh. ...
(Date:10/13/2017)... ... October 13, 2017 , ... Many families have long-term insurance that covers ... companies have a waiver for care if the client has a cognitive impairment diagnosis. ... pays for care, is often waived, so the benefits from their insurance start immediately,” ...
(Date:10/13/2017)... ... 13, 2017 , ... Ellevate Network, the leading network for professional women, brought ... gender equality at their inaugural Summit in New York City in June. The event ... audience of over 3 million. To watch the Mobilize Women video, click here ...
(Date:10/13/2017)... ... 2017 , ... Yisrayl Hawkins, Pastor and Overseer at The House of Yahweh, ... and least understood books in the Holy Scriptures, Revelation. The Book of Revelation paints ... for centuries. Many have tossed it off as mere rubbish, but Yisrayl Hawkins says ...
(Date:10/13/2017)... ... October 13, 2017 , ... ... Software Development, has been awarded a contract by the Center for Medicare and ... aims to accelerate the enterprise use of Agile methodologies in a consistent and ...
Breaking Medicine News(10 mins):
(Date:10/2/2017)... ORLANDO, Fla. , Oct. 2, 2017  AllianceRx ... services company formed by Walgreens and pharmacy benefit manager ... of its new brand, which included the unveiling of ... Fla. , as well as at a few ... introduces the new brand to patients, some of whom ...
(Date:9/27/2017)... their devotion to personalized service, SMP Pharmacy Solutions announces their ... South Florida Business Journal,s 50 Fastest-Growing Companies, and listed for ... specialty pharmacy has found its niche.  To that end, the ... by SFBJ as the 2017 Power Leader in Health Care. ... award in October, Bardisa said of the three achievements, "It,s ...
(Date:9/22/2017)... Md. , Sept. 22, 2017  As the ... Republican Senators Bill Cassidy (R-LA) and ... Information notes that the medical device industry is in ... medical device tax, the 2.3% excise tax on medical ... But they also want covered patients, increased visits and ...
Breaking Medicine Technology: