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AnchorPoint Sponsored Aberdeen Group Report Addresses Telecom Lifecycle Management
Date:2/16/2010

Telecom Expense Management Identified as Precursor to Network Investment in 2010

(PRWEB) February 16, 2010 -- Aberdeen Group, a Harte-Hanks Company has released a new benchmark report entitled Recovering with Telecom Lifecycle Management which discusses telecom lifecycle management and Telecom Expense Management (TEM) solutions as a strategic foundation and precursor for other communications and network investments in 2010. The report, sponsored by AnchorPoint, a Division of MTS, provides a review of top 2009 strategies and actions to manage the entirety of the enterprise telecom lifecycle and studies the intentions of the leading enterprises for 2010.

“This research shows the strategic role of telecom lifecycle management (TLM) in determining the communications investments that companies will make in 2010," says Hyoun Park, Research Analyst. "Whether it be cloud computing, unified communications, or advanced enterprise mobility, companies need to have complete visibility to their telecom and network inventories to make the appropriate communications decisions that align to top-line growth.”

The report identifies that companies must actively pursue management strategies for the future of telephony in a proactive manner whether it includes strategies for new technologies such as cloud computing, virtual machines and network-enabled smartphones. The report findings are based on the use, experiences and intentions of over 100 enterprises using TLM and responding during December 2009 and January 2010 as well as over 600 respondents from 2009. One of the key findings of this research was that the top 20% of Aberdeen’s respondents (de
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