To ensure quality and personal attention for patients, MinuteClinic health care centers are staffed by board-certified practitioners with college degrees and graduate-level training in family health care. Nurse practitioners work in collaboration with physicians and may prescribe medication when it is part of the treatment plan. Cheryl Hooper, nurse practitioner and manager of operations, oversees MinuteClinic locations in the Oklahoma City metro area.
MinuteClinic nurse practitioners use a software program that at the conclusion of each visit, generates educational material, an invoice and a prescription (when clinically appropriate) for the patient, as well as a diagnostic record that is automatically sent to the patient's primary care provider's office. A collaborating physician (medical director) is on call during all hours of operation.
Every MinuteClinic patient assessment and treatment follows nationally established clinical practice guidelines from the Institute for Clinical Systems Improvement, the American Academy of Family Physicians and the American Academy of Pediatrics that are embedded in MinuteClinic's electronic medical records system.
Individuals with illnesses outside MinuteClinic's scope of services or who exhibit signs of a chronic condition are referred to their physician or, if critical, the nearest urgent care or emergency room. Patients who can't be treated are not charged for their visit. MinuteClinic only serves patients over the age of 18 months.
MinuteClinic's services are a complement to primary care providers.
MinuteClinic nurse practitioners stress the importance of a regular medical
exam with every patient they see. If the individual doesn't have
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