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Alliance Expresses Support for Concept Underlying New CMS 'Five-Star' Rating System for Nursing Facilities
Date:6/18/2008

onfidence that the underlying elements comprising the rating system are reliable and will accurately reflect the quality of care provided in each facility. Moving forward, this constitutes our most significant challenge."

The Alliance President outlined five key principles that should guide efforts to develop a rating system that "will effectively help inform decisions regarding post-acute and long-term care:"

-- Valid Metrics. Statistically validated metrics must form the basis of

any rating system that attempts to measure quality and translate those

measurements for consumers.

-- Customer Satisfaction. Metrics must go beyond process and outcomes

measures to include the satisfaction levels of patients and, when

appropriate, family members and employees.

-- Specialization. A reliable system must differentiate the quality of

care in facilities that specialize in certain types of care, including,

for example, differentiating facilities providing care to post-acute

care to high acuity patients from facilities that care for long-term,

chronic care patients.

-- Availability of Detailed Information. Even the most rigorous set of

metrics has limitations when it comes to making health care decisions.

It is essential that consumers have access to more information than

basic ratings alone.

-- Validation. Before any rating system is made available to consumers

broadly, it should be tested and validated. Both consumers and

providers could be irreparably harmed by relying on inadequately tested

ratings systems.

"We intend to respond in greater detail to CMS' request for public comments with the goal of maximizing the accuracy and practical value of the rating system, and look forward to working closely with CMS and other stakeholders on this initiative
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SOURCE The Alliance for Quality Nursing Home Care
Copyright©2008 PR Newswire.
All rights reserved

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