Allen Interactions, an internationally acclaimed custom learning design, development and strategic consulting firm, won a coveted Brandon Hall silver award for excellence in the Best Custom Content category.
(PRWEB) December 22, 2009 -- About the Winning e-Learning Course: The award-winning “APEX-Optics Bronze Certification” custom e-learning course, developed for Essilor of America (Essilor), leading manufacturer and wholesale distributor of optical lenses in the United States, was created as part of a groundbreaking change initiative in the ophthalmic industry – to build lab employee productivity. Several levels of certification were developed in these blended learning solutions, with the Bronze Certification being an introductory level course to familiarize new and existing lab employees with the fundamentals of lab operational processes and optical knowledge.
“Our collaborative partnership with Essilor, along with their strong focus on performance change for their labs, was truly the difference for this e-learning and overall certification initiative being such an impactful success,” stated Paul Howe, strategic relationship manager for Allen Interactions. “Essilor and we are honored to receive this prestigious Brandon Hall Award, which is true recognition of our commitment to learning and change” stated Michael W. Allen, PhD, founder and CEO of Allen Interactions.
Since the roll-out of this training initiative, Essilor labs have seen approximately:
12% decrease in breakage
11% decrease in lab error re-dos
5% increase in productivity
4% decrease in turn time
Additionally, at the end of this year, Essilor anticipates launching APEX-Optics in 29 labs, representing almost 80% of the lab employee population. As of August 2009, over 1600 employees have achieved Bronze Certif
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