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Acuity Workflow Solutions(TM) Enhances Medical Case Management Process:
Date:5/27/2008

Craig, Solutions Founder, Joins Schooner Healthcare Consulting Team

ANNAPOLIS, Md., May 27 /PRNewswire/ -- Kathy Craig, MS, RN, CCM, a leading thought leader in the case management field, has joined Schooner Healthcare Services (SHS).

"I am delighted that Ms. Craig, architect of the best-in-class caseload workflow application, is joining our firm as Chief Knowledge Officer," notes Mr. Garry Carneal, SHS President and CEO. "Kathy is a pioneer in standardizing acuity and caseload workflows for case and disease management interventions. Her clinical and nursing expertise will be invaluable to Schooner's clients."

Kathy Craig, along with Diane L. Huber, PhD, RN, FAAN, CNAA, BC, published a three-part series last year in the peer-reviewed journal, Professional Case Management, on how "acuity" and "dosage" can support clinical and business needs within various care management settings. This article series was accepted widely by case managers around the country as the seminal work in the field.

Craig adds that "As the healthcare industry continues to evolve, there is an increasing need to provide client-focused solutions. Establishing process, performance, and outcomes instruments based on evidence-based research, validated tools, feedback loops, and standardized workflows is required for the next generation of care management solutions."

Currently, Ms. Craig is working with several nationally known health plans and case management firms to implement her Acuity Workflow Solutions(TM). Among other benefits, she works with companies to engage in a "reflective practice" assessment that enhances the precision and continuity of client caseloads and workflows. Through a dynamic corporate-needs and inter-rater reliability assessment, she coaches companies on how to take their CM operations to the next level. Her solutions generates quality enhancements that lead to caseload equity, ties CM practice to clinical outcomes, and opens up a rob
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SOURCE Schooner Healthcare Services, LLC
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